慌しい一日の終わりには、Holiday Inn Prestonでおくつろぎください。Holiday Inn Prestonは、シティ・オブ・プレストンの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設からプレストンまでわずか1km、ブラックプール空港まで28kmと、交通が非常に便利です。付近のエリアは、Vue Cinema Prestonやハリス・ミュージアム, アート・ギャラリー &図書館、ムーア・パークなど、観光名所が豊富なことで有名です。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。お車をご利用のお客様は、シティ・オブ・プレストンの当施設提供の駐車場をご利用いただけます。
NNadya2022.06.12
Lovely hotel and very easy to find on foot from the train station.
Early check in and late check out is not an add on. Requests will be put forward and it’s a chance you have to take on the day. They were very accommodating in letting me check in earlier.
Thank you
Front of house (reception)
Georgia needs extensive training on how to speak to people.
I said ‘mate’ in a friendly tone to her colleague.
She aggressively told me not to call him that! I apologised and asked if I should be calling him ‘sir’ she said ‘yes, that’s better’
I was so embarrassed, she made me feel like I’d done something awful like swear.
I later asked other members of staff if it was offensive to say ‘mate’ in Preston. It isn’t? So then why was I spoken to in such a tone.
They said she was probably in a bad mood & took it out on me.
THIS IS NOT AND SHOULD NOT BE ACCEPTABLE BEHAVIOUR from any staff member towards a paying guest!
The Room
Heather is an absolute credit to the team. She had my room ready early. It was immaculately clean when I got there. Beds are very comfortable, I slept like a baby.
The domestic team were so kind and helpful at any given moment. Whether it be for extra towels, milk or tbags. Nothing was too much for them.
It was a nice view with a window that opens enough to let the breeze in. Ac worked lovely especially with how hot it’s been.
Breakfast
I’m allergic to eggs. I wanted a warm breakfast. I requested a vegetarian sausage that was eggless. They don’t serve these. Ok
I later asked if there was a vegan option. They said the sausage was vegan but not suitable for egg allergy sufferers. So it’s not vegan?
It was such an ordeal I just had cereal the first day. They were happy to correct themselves that it was in fact a vegan sausage.
If it had been a better experience I would’ve taken pictures. But, to feel like an inconvenience is not an experience I’ve had before in a hotel of this stature.