パーラメント ハウス ホテル(The Parliament House Hotel)

很傳統典雅又古老莊重的酒店，整體感覺很好！ 位置十分方便，從威瓦利火車站出來後，步行不到5分鐘就可以抵達酒店，門口很醒目。衹是要走一個大上坡，如果推着大件行李會覺得有點費勁。從酒店出發至古堡衹需要20分鐘的步行里程。 酒店大堂很傳統，特色的篝火大廳彷彿進入了聖誕長者的家，前台的小姐姐十分熱情，詳細介紹了房間內的各種設施，因為蘇格蘭還挺陰冷，把房間的暖氣開到最大渾然不覺得。早上在酒店一層來個傳統的英式早餐簡直是絕絕子，酒店旁邊有一家燭光晚餐的西餐廳，可供享受二人甜蜜世界！😍😍

假裝高大上，實質洗澡籠頭很怪，入牆高掛噴頭不知那兒開關，出不了水；冷熱水控制通過水籠頭低流到浴缸裏。後面是墳園，有點怕，整個酒店收費貴沒道理，氛圍陰森。

Great location, lovely peaceful place to stay at. I really enjoyed my stay, highly recommended. Thank you

很好的一間酒店，房間也夠大，位置方便。

房間乾淨，出行方便，100米轉彎即上卡爾頓山。酒店大堂布置保留中世紀風格，前台態度親切，可加早餐自助15磅/次。

 Poor Stay Experience Review: During my stay at your hotel from February 1st to 3rd, I encountered multiple unpleasant incidents. Firstly, the heating in my room was not turned on in advance, the switch was poorly designed without clear instructions, and the curtains covered the heating unit at night, severely affecting its efficiency and causing a significant drop in room temperature. This not only affected my comfort but also my health during the stay. Secondly, a serious security breach occurred when someone used a key to open the first door of my room. Thankfully, we had secured the secondary door with a safety chain, preventing full access. Such a security lapse is unacceptable for a hotel claiming "four-star standards." Additionally, on the morning of my departure, I faced extremely unprofessional behavior from a housekeeping staff member. Her conduct lacked basic courtesy, was impatient, and she stood frowning with arms akimbo, which was not only uncomfortable but also raised concerns of possible discrimination. Lastly, the luggage storage service was highly unsatisfactory. My luggage was to be placed in an open, unsupervised area in the lobby, which is far below the standards expected of a “four-star service” hotel. Given these severe issues, especially the alarming security breach, I demand a thorough investigation by your hotel, including police involvement. If these concerns are not satisfactorily addressed, I am prepared to escalate this matter to relevant external authorities. I look forward to your prompt and formal response, including a proposed compensation plan.

All the hotel staff are very kind people. The room was too beautiful. Hotels location is totally convenient for tourists, in my opinion. For example, we came back to the hotel after midnight and it was safe for us.

住了兩個晚上，還挺好 廁所很大 但是英國的床都是小小的 就在卡爾頓山底下 很近 晚上還可以上卡爾頓山 去第一個樓梯上去就是卡爾頓山了 當天走錯了 服務：前台一個人 環境：不錯👍可是樓層偏低 寄存行李有點小兒戲 自己放在裏面，不太安全 愛丁堡的景點都挺靠近的

衞生環境良好，暖氣充足，床鋪乾淨舒適，熱水淋浴設施完善，隔音效果不錯，和朋友旅遊一起住很合適，非常推薦。