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We had a one night stop over at Parma & Congressi hotel travelling on a 12 day coach holiday with leger, on arrival we had a lovely evening meal with table service in the restaurant, staff were very friendly and helpful, the rooms very good but not sure about the jacuzzi bath maybe bit out dated, we enjoyed a good buffet style breakfast with lots of food choices, enjoyed my stay.

このホテルの建物は復元されました。この建物はとても美しく、広い庭と広い駐車場がありますが、そうでないので、雨が降ると少し汚れます。新鮮な設備、広い部屋と非常に広い部屋を備えたクリーンルーム、選択とサブ、サブが不足しており、非常に不足していると感じています。私はこのレストランを試したことがありません。朝食を食べない限り、違いがあります。一部の領土製品はありません。朝食メニューに入ると、地元の牛乳の非常に高品質を考慮して、不足している店で販売するかもしれません。窓が足りないので、後ろの部分も再編成する必要があります。空港にとても近いですが、交通量はありません。夜行便が感じられず、市内中心部から少し離れているので、パルマに行く人はあまり快適ではありません。

絶好のロケーション。ホテルには良い設備があります。門の前には川があります。それも安全です。朝はたくさん走ります。その隣には新しいショッピングモールがあります。後で、食べる麺がたくさんあることに気づきました。外の景色も見ることができます。とても良い。

I stay in many hotels as I run a cycle tour company. I have to say that this hotel and the attitude of the staff are probably among the worst I have experienced in many a year. Where do I start? We had booked an evening meal with a set menu and had asked that our gluten intolerant clients would have a suitable alternative. A Parma ham salad was proposed. When the alternative arrived it was a pack of Parma ham still wrapped in its plastic packaging (just as you buy it in the supermarket) dumped in front of each client on their plate. No salad, nothing else! The rest of the meal was also not as we had agreed and when we were complained we were told we would need to speak to the management. Next morning several of our clients reported that their air conditioning was not working. With temperatures tipping 35 degrees in the day clearly this did not make for a comfortable nights sleep. Again when we complained we were told the management responsible di not work at weekends and we would have to email our complaints to them. The breakfast room was huge and very full. There was one coffee machine with a huge queue and no staff to help with service. Again the quality of the food was average at best. We then emailed the hotel management with our complaints and asked for a rebate on the meal we had ordered as it had not complied with that which we had agreed. The reply was frankly insulting to our intelligence - saying that the reason for there was plastic wrapping on the ham was the fear of cross contamination. We stayed with these same gluten intolerant clients in many hotel on this trip and none of them were unable to provide a sensible and delicious alternative for them. They did not respond about the lack of air conditioning and said the breakfast room was busy because the hotel was busy!! Exactly! We had a number of email exchanges asking for some compensation which finally resulted in an offer of a 500€ voucher for use at this or one of the company's other hotels in the future. Given our very poor trea**ent and experience means we would be extremely reluctant to return to this or other hotels in the group we have declined this. This is a poor hotel with poor staff customer service values and poor management. Avoid like the plague!

本当に高レベルの4つ星ホテル。 とても親切なスタッフ、広くて清潔な部屋。 素晴らしい朝食。

ホテルの朝食はとてもおいしく、旧市街から3 km、少し離れています。温泉の後は温泉のように滑りやすかったです。価格は小さくて高価です。駐車場は無料です。チェックイン手続きには15分から20分かかりました。

絶好のロケーション。ホテルには良い設備があります。門の前には川があります。それも安全です。朝はたくさん走ります。その隣には新しいショッピングモールがあります。後で、食べる麺がたくさんあることに気づきました。外の景色も見ることができます。とても良い。