ソラレス デル スール パタゴニア(Solares Del Sur)

This property is 2 or 3 kms away from shops and restaurants in El Calafate so not convenient without a car or other transportation. We had a small suite, patio in front, kitchen on the main floor, bedroom upstairs not suitable if you have mobility problems. Our rate included breakfast, left in the unit the night before because we had an early departure. There is a small restaurant which we didn’t have time to try.

Very practical, nicely decorated (lots of wood, colors, local style) and very well-equipped facility. Very nice service. The facility is pet-friendly. The owners' cute cats were walking around the garden and looking into our house. It was cool! The bed mattresses and pillows were too hard and uncomfortable for us, but this is a subjective impression. Wifi practically did not work in the rooms despite a strong signal. The only place where you could use the Internet was the reception area with 2 chairs forthe guests. This is a very big minus of this place.

The grounds are beautiful, bursting with flowers that are clearly well tended to. Room itself has nice charm and a beautiful view of the lake. We arrived extremely late due to a flight delay, but we were met by a member of their staff who drove to the hotel after midnight to check us in. They also reached out to arrange our airport pickup, which was really appreciated. Staff was incredibly nice and made us feel very welcome. Breakfast delivery is to your door the night before, nice touch. We walked into town in about 30 minutes using the low road by the riverside, which we enjoyed. My only complaint is that the water sometimes worked in our unit, and sometimes didn’t come out of the taps at all. We didn’t bring this to the attention of the staff so I’m not sure if there was anything they could do to fix it.

This place is so cute and cozy. The food is delicious. The staff is so sweet! They arranged taxi pick up and drop off from the airport. The Wi-Fi is bad toward the further away cabanas, so might not be an idea location if you have to work. The food at the restaurant is excellent! Tours also pick up from this location.

The staff was very friendly and helpful during my stay. It is a little away from the downtown area where many of restaurants are located; but there is a restaurant inside the hotel where you can have local food.

We chose this hotel based on the good review on TripAdvisor, but we are disappointed with the hotel. The front desk staff only speak Spanish. When we arrived, we asked them to call a taxi for us to go to the town for lunch. We waited for 45 minutes for the taxi. The hotel said they offer box lunch, but when asked for the box lunch for the next day, their kitchen was not open at all. The heater in one of the rooms does not work, and we had to sleep in the cold. There is no curtain for the door and window, so the late evening and early morning lights keep me awake. The breakfast is not good. Finally, when we left, we could not open the lobby door, and no one at the reception desk, we almost missed our taxi to the bus station. In the hindsight, I would not recommend travelers to stay here. You are better off to stay in downtown, as this location is a bit isolated and the service is not that good.

Loved this property during our stay. Everyday around 7 pm they came with a beautiful breakfast tray which made it very convient for morning excursions. The main girl that worked there made our stay super welcoming. Beds are comfortable and our room had a full size kitchen. Overall would stay here again

Estuvimos con mi mujer en este lugar dese el 18/3 al 23/3/2024. Adjunto 3 fotos. Realmente fue una experiencia bastante mala. En la cabaña que nos asignaron ya desde la 1ra noche notamos un intenso olor a cloaca. Al 3er día en la mañana se inundó por completo (brotaba agua de la rejilla del baño) toda la cabaña, lo que nos obligó a levantar nuestras pertenencia para tratar de salvar lo que se pueda. Evidentemente el mantenimiento y destapación de cañerías del lugar es lamentable. No se hicieron cargo del problema y el propietario se negó a ofrecer siquiera una compensación por el trastorno y las pertenencias dañadas. Lo único que rescato es la buena atención del empleado (colombiano) que está al frente del lugar. No vayan !! De seguro van a conseguir otros lugares, cuando menos aceptables, por el mismo dinero.

Exelente el servido muy amables y correctos lo único que justo llegamos en un momento que se cerró el resto por problemas personales y no lo pudimos conocer. El tema del desayuno dice continental pero no tiene por ejemplo nada de proteína como tampoco jogurt o frutas. Así y todo bastante bien. El resto todo impecable.