ダブルツリー バイ ヒルトン シカゴ - アーリントン ハイツ(DoubleTree by Hilton Hotel Chicago - Arlington Heights)

このホテルは素晴らしいです！シカゴ劇場でのコンサートに参加していたので、真夜中過ぎにチェックインしました。レイトチェックインに問題はありませんでした.2人の非常に親切なスタッフが私たちの質問に喜んで答えてくれました。また、おいしい温かいクッキーもくれました。私たちは朝食に間に合わなかったが、スタッフは食べ物を勧めた。ホテルはとてもきれいで、シャワーの圧力は最高でした。私が言わなければならない最後のことは、キングマットレスは世界で最も快適なマットレスであり、枕も素晴らしかったということです.できればもっと星をあげたいと思いますし、間違いなくまたここに滞在します！

The hotel is located within walking distance to a supermarket, so you can comfortably stay here even without a car. Additionally, the hotel and the surrounding area are quiet, so you can enjoy a good night's sleep.

基本還行，稍微設施有點舊。安靜舒適。

I had been around 15 times before my stay for business reasons. It had been about five years since my last visit. Previously the service was excellent and I loved it. The employees and all the staff were friendly and respectful, however my last stay everything had gotten worse. The service is only for an oriental company and the other guests are only if there is time. A coworker had an accident and no one offered any help to get her to the room. I do not recommend it. In two months I return to Chicago and I am already looking for alternatives. The transportation service is none. They don't take you to the airport, they don't look for you unless they have nothing with the eastern airline. That is said by the drivers themselves. The reception staff do not make you feel comfortable. What a shame that the service has gotten so bad because the training center that I am reporting to is just minutes away.

Overall, it was nice. It was awkward during check-in, though because staff members were bickering. Also, initially I was charged for my night even though it was already paid through *******. Thankfully, I saw this before I checked out and had the front desk staff member correct this.

had kids with the stay, child found dead lady bugs, they charged the room for a nights stay after already saying they wouldn’t charge because we prepaid online,