グリーンレーン スイーツ(Greenlane Suites)

服務很好。環境不錯

Well what a BIG disappoin**ent from my first stay here and positive review two days earlier. The checkout was atrocious- I was left waiting ages to get my $100 cash bond back (which I was told on checkin was an easier way to do it); no room upgrade; no wine. When I mentioned this to the manager - she then kept me waiting another few minutes whilst she checked why - instead of giving me an apology and a wine. So I walked out in disgust. Terribly customer service. This Review will likely trigger a lame apology of sorts and an offer for me to go collect a $10 bottle of crappy wine. Not good enough. Be warned VIP /gold members.

The bed in our unit was a king size the bed was at 2 different heights with a noticeable drop in the middle made one side of bed very uncomfortable. The floors shake when someone walks in the hallway we were upstairs(not sure that can be fixed however) no facecloths and no tea towel to dry dishes. Bathroom silicone needs replacing had big black patches on it inside shower.

Good parking, walkable to restaurants ang nearby clinic. Staff medium friendly none of the promised VIP perks, carpets need a good clean, breakfast was on the simple side.

Room was good size bed was comfortable but room was not very clean and shower pressure was terrible.and still waiting for my 100 bond to be paid into my account 5 days later

Very ho-hum. For an "upscale" motel it doesn't deliver in many areas. The breakfast is a joke, with only juice and water put out. Had to go into the kitchen to ask for bread for toast, with only white on offer. Once booked they send a message advising they now charge for parking - what a rip-off, as no one else in close proximity does. Room servicing below standard. I wouldn't recommend.

The rooms were very clean and a good size, bathroom nice. Staff were very nice. Quiet places and a short walk to shops and restaurants. Stayed here for an avent at show grounds which is an easy walk. Had to pay for parking per night which is not good. Breakfast is not continental, it is a platter that is pre set which is small, if you have diet requirements this may not suit. If these two things changed i would highly recommend.

So appreciated the manager making himself available late at night. The room had a strange smell but was very comfortable. Aircon not working properly. TV OK. Needs more power points accessible from bed. Shower okay, very basic but clean. We had continental breakfast. Strange soaked oats which were not nice at all but crisp enough croissant and coffee machine. Orange fruit drink, not juice. Early check out.

I found the staff to be very pleasant, the rooms were tidy, clean and comfortable. The surrounds we spacious with easy parking. Just a short walk to the supermarket.