ホテル アム カイザーザール(Hotel am Kaisersaal)

Excellent hotel. Very clean, excellent location, great staff, tasty breakfast.

Excellent clean modern hotel in the heart of the city. Very accessible underground carpark. Perfect for a city break or visit.

Very conveniently located near to restaurants and shopping.

Centrally located comfortable roomy accommodations. A good value. Secure underground parking. Also offers "apartments". We'd return!

Clean, generous, and affordable accommodations. The breakfast was outstanding.

This hotel has friendly and helpful staff, and clean, quiet and reasonably priced rooms with firm mattresses. It offers a breakfast, included in the price, that is both comprehensive and very good. It is also close to the Old Town and to many interesting sites and good restaurants. We loved staying here and hope to stay here again.

They can barely speak English at reception, which is fine unless there is a problem with your room. We booked a non- comfort room with bfast for 126 euro. No refrigerator, no a/c, ok. Got it. A couple of days before our booked night, the upgraded comfort room was advertised for 103 euro. I messaged gore kindly asking them if they would consider an upgrade for us since comfort room was now over 20 euro cheaper. NO REPLY. Ok.. check in and they weren’t going to upgrade us even though hotels was no where near full in this Sunday evening. Fine. No problem. They give us room in old building with a fan. Fine. Problem is that Wi-Fi isn’t working- we complained.. they reset it. Still doesn’t work.. goes on then off.. hard to conduct any business needing Wi-Fi. Eric and female at desk have no sympathy and don’t care. They say we can come to bar and use Wi-Fi there. Well, doesn’t that defeat purpose of saying the hotel has Wi-Fi in room?

Stayed in the new section of the hotel. It was clean, quiet and had a good full breakfast buffet. I only wish the hotel could have accommodate me. I accidentally booked the wrong date and the hotel didn’t permit the reservation to be changed to the very next day.

An excellent hotel in a lovely city within easy walking distance of all the major attractions. My room was basic but clean, the staff on reception friendly and helpful and the breakfast (included in the price, unusual in Germany) was tasty and (although the hot options were poor and a little cold) there was a wide range of other options. A good value, centrally located hotel!