オムニ・インターロッケン(Omni Interlocken Hotel)

Disappointed. No one said the hot tub was out of order. The beds are old!! Need new mattresses and pillows, we barely slept.

Positive: one manager let our family watch a movie downstairs on a big screen, with snacks even. That was great!!! Negative: we found A. a small 1 inch piece of cheese along one edge in our room (not behind furniture. Out in the open. B. in your workout room, one Kind Bar was chewn thru by a mouse. I mean the wrapper was mouse style chewn. And when I looked behind that cabinet on the floor, as expected there is a pile of mouse poop. (we did eat the unchewed kind bars haha). C. in the outside bathroom (accessible only from pool area), mens room, there are a bunch of millipedes! I mean they are cute. but you probably dont want them in there. Mostly dead. a few alive. My kid was in the back (handicap) toilet changing to swim shorts and was asking me what are all these things on the floor...

Such an amazing property, beautiful location clean rooms and very helpful staff. We had a work party here and made a staycation out of it. Bed was so comfortable, clean room great room service options. Wish we would have packed our swim stuff for the heated outdoor pool.

We came down specifically to let the kids play in the pool and hot tub as we have done in the past. The hot tub was broken and the heated pool was too cold for the kids to play in. There was no indication on the website when I booked the reservation otherwise we would have stayed somewhere else.

Front desk staff was so friendly and helpful! Rooms are nice and pool areas are too! Lots of restaurants and shopping nearby. Would definitely stay here again.

The property is great, kids loved the heated pool and hot tub. Restaurant inside was great for breakfast. Clean and comfy room.

Very nice property and interior design. Staff was wonderful - so friendly and attentive. Had the pan seared salmon in the Tap Room - perfectly cooked with beautiful presentation. Breakfast was delicious as well. Outdoor pool and hot tub were a treat to swim in in December. Fire pits were a nice addition. I didn’t use the fitness center but it looked great. Only small drawback were the sheets were a little rough - could have been a softer linen but first world problem. Bed was otherwise very comfortable Highly recommend.

Food options were great. Quiet place and very friendly staff all around. Would definitely stay here again

Hotel stay was great overall. Friendly, knowledgeable, and helpful staff. The hotel is a bit older but the public areas well-kept. Our room was comfortable (we recommend the rhe mountain view) and had your basic amenities. The only downside is that you could see the age of the hotel, at least in our room. The finishes were a bit worn, the towel rack was barely attached to the wall, two vanity light bulbs went out, the shower drain was super slow, and our sheets had holes. Other than that, it was worth the stay. It's a good location for food and shopping too. We went in the winter so not much to do outside but the pool and golf course looked appealing in the snow.