ノボテル コチ インフォパーク(Novotel Kochi Infopark)

Stay was Ok..but roof top bar not having more varieties of food to choose from

Room had a weird smell(which was overpowering my senses) and bedsheets, comforters and chair had stains on them.

Excellent service from the staff, attention to customers needs and requirements. The front office ***ager Mr. Nithin is most supportive, humble and excellent in customer service.. everything was good.

Great experience, food was good

Food was Average and the response time for room service was a way too long, overall it was good though.

Attended a family wedding . Took out 45 rooms for three nights . Some longer. 1. Rooms not clean 2. Sheets dirty and not changed 3. Ac in rooms universally poor 4. Water leaking in some rooms from ac vent . Repeated complaints did not solve the issue. 5. Faucet not working in my room 6. Inadequate towels in rooms , and smelly and damp as well 7. Breakfast buffet adequate 8. Food average 8. Front office ***ned by people who struggle to even smile. 9. Poor communication between them 10. Suite smelling of cigarette fumes and musty. NEEDS A LOT OF IMPROVEMENT.

I would like to say thank you to housekeeping team it's very neat and clean hotel, housekeeping thanks a lot they made my stay wonderful really it was very wonderful experience in this hotel my sister is actually very happy to stay here entrance is nice From pool area it's nice view I'll definitely will come back here, I'll mention gentle*** Mr .Dhanu he helped my father , mother for lift access very helpful staff

My recent stay at Novotel Cochin was absolutely amazing. The staff who did our check in Mr.Gurumoorthy is very kind and helpful. The food was excellent, the cleanliness was impeccable, and the pool ambience was perfect. I highly recommend this hotel for a wonderful experience.