Outstanding customer service & cleanliness. What a wonderful find. My husband first stayed here while on a business trip last year. Our daughter is now doing a 7 week internship nearby and he proposed the Residhome to be her home base while here. I’m so pleased we didn’t chose an Airbnb or a hotel in the city. This place feels brand new. Everything is immaculate from the common areas, laundry facilities to the parking lot, everything feels and looks brand new. Now onto customer service, there is no one single person that has not been attentive, cordial and accommodating. Everyone treat us like a good old friend and we love to feel the connection and the closeness of the personnel. The room is spacious, consisting of floor to ceiling windows so there is plenty of light to make it feel bigger, it also has a sitting area, kitchenette (complete with dishwasher, refrigerator, pots, pans & cooking and eating utensils) bathroom is spacious also with a nice two shower heads. The breakfast is wonderful. You’ll find a vast variety of delicious baked goods, cheeses, jams, deli ham, yogurt, fruits, French soft boiled eggs, coffee and juices. The area is safe and has everything you need within walking distance. The shopping mall across the street has supermarket, dry cleaning, nail salon, a discount store called Action that can be compared to a small Walmart in the US, a movie theater plus all the stores you expect in a mall. You also have an Aldi around the corner and a beautiful revamped coal factory area with several restaurants. A gym is also within waking distance. Our daughter feels safe and at home and we have peace of mind having her staying here. Thanks to everyone at the hotel for a lovely experience. We will definitely recommend Residhome to anyone coming to Lux.
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