In generel its a lovely hotel We lived on the esencia part, with private area for Esencia people only… lovely heated pool… Missed tho some sort of music - they could easily have installed a music with low background music Nothing to complain about with the room and cleaning service “High Five* When it comes to food, it was great with alot of different food.. The BIG problem, was a seperate area for Esencia ONLY in the “Food Market” But still you see alot of people from the ordinary Hotel with no concequenses… That was unexpected compared to their sister hotel on the island “La Palma” where they DO kick people out of the area, so us who pays for the extra comfort DO get what we expect and are paying for… Other from that, we will *High Five* for 3 of the staffs - Jose and Corina (Lovely staff and great at English) Last 1 is Sr. Angel who was both in the Esencia Resturant and “Food Market”
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