アル ジャシーラ ホテル(Al Jasira Hotel)

No hot water in the shower. Brought a friend back with me in the evening and was told to kick them out in the middle of the night because they didn’t have a passport with them. I had however booked for two people to stay and was never told that would be necessary when I first got my room keys at the front desk.

Our stay wasn’t pleasant. The hotel has seen it’s best days. Some serious investment/refurbishment is needed. We changed rooms various times but eventually left after one night because the mildew was everywhere and strong. The location is pretty good if you are keen to experience the beach. But yes, cannot recommend staying there.

Hello When I booked my reservation rooms , I drive to essaouira city from Marrakech with confrontation # i have my family with me we are 6 people's, we arrived at the hotel around 830PM, i walk to reception to give the agency my booking # i find hotel is full and my rooms not available, I pay $175 for 2 room only for one night ,No one's can helping me or explain to me whats going on. I call ******* customer service, i am really appreciated them for helping me get my money back right away and letft the place , please dont book with that hotel is very bad and no customer service. Yassine USA

Room was nice and the location was okay. However the staff seemed annoyed by us and not approachable.

The receptionist there played with me for a month to transfer my money back. I wrote emails, sent comments, and I called, but always got no answers. I have all the screenshots that your receptionist was playing with me, so please transfer my money. You have no right to keep me waiting a month.

Booking not honoured by hotel. Arrived at 11pm to be told no rooms were free despite confirmed booking on *******. Rude and aggressive staff. Felt unsafe and left quickly to avoid violence. Avoid this place.

Close drive to beach and market.

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Un hôtel charmant, avec un staff à l'écoute, bien veillant et serviable. Le décor est attirant et chaleureux et nous rappelle un peu la région. Mais étant un peu maniaque et une des rares personnes qui font attention aux détails... La salle de bain et on doit leur dire est un redflag, avec les bords de la cuvette qui sont jaunâtres et avec une baignoire sans rideau de douche ce qui fait que l'eau inonde la salle et déborde sur le sol de la chambre quoi que vous fassiez et je trouve cela trop dérangeant.