Hyatt Place Fairbanks

前台很友善

🚗 交通：很方便，機場接送，附近餐廳、書店、沃爾瑪和咖啡店都有。 🧹衞生：疫情期間，沒有客房打掃服務，每天可以跟前台拿新的毛巾。 🍃環境：挺乾淨舒服的，隔音效果差了一點

房間很乾凈，接待人員很熱情，附近有幾家餐廳，還有walmart走路大概10分鐘

Stayed for 5 nights . There was no room service for 3 nights . Had to request two days in a row to get service. In spite of asking it was not done. Room floors get dirty quickly as we go out and come Back in the snow / icy conditions . So ideally they should clean the room daily.

We loved the overall experience in Fairbanks and Hyatt just added on to that. Shuttle service was excellent too have from airport to hotel & back. Uber helped to move around.

It was very good. Staff is very positive and helpful. Specifically katrina was so good in the receiver's desk.

The heater was broken at the first night stay, no house keeping in time even after I requested twice. The shower head is too tall for 5’03” like me to reach. They promised to let my friends extend one night after switching room for better heater, but still ask us to checkout at noon the next day. The free rollaway bed is fake ads. They still charge it. Otherwise, the overall environment is okay. Membership gets two free bottles of water. Free to sign up. There is also shuttle from to the train station.

This hotel service seems to follow the ancient Chinese expression, "No asky, no getty". We had to continually ask for linens, trash removal, room service, working refrigerator. On the bright side, staff eventually comply with requests. Breakfast was fine. Even provided a microwave oven for our room as it eas not standard. I would equate it to a below average hotel chain property.

Headboard and door handle was greasy and dirty. Couldn’t sleep because of the noise, the walls and the floor is so thin. Can’t relax