エクステンデット ステイ アメリカ スイーツ クリーブランド エアポート ノース オルムステッド(Extended Stay America Suites - Cleveland - Airport - North Olmsted)

Clean, silent, and huge. Nothing to complain except I couldn't find a hair dryer. Not sure if they have or not. Too tired to think about anything and get slept.

I had to check out a day early and they refused to refund me. Will NEVER stay at Extended Stay again!

Property was clean we got to hotel after long day and when we got keys the first room we went to was dirty trash in bag in floor as soon as you walked in room floor was not vacuumed had to get second room that had bed so close to wall you couldn't handle get in or out of the king size bed on that side

This place is very outdated. The room was not clean, stains on a pillow, on the bathroom countertop and the floor was not clean either. I will never stay there again.

The rooms smell very bad. The lobby was smelling a lot. We somehow had to settle with a room after switching a couple of rooms but none of them were really good. The staff was super rude. We asked for a toaster as mentioned in the room notes, and she was so horrible as if we asked for her kidney and as if she was doing a charity by giving the hotel asked her to give. I think the hotel should mention 'Come beg for a toaster'. Overall very bad experience, I would now think twice before going to any Extended Stay America.

Did not know silverware was going to cost extra to have in the room. I went to make my food and could not eat it. I had to leave property to get a meal late at night because front desk did not have anything. Also wish there was a safe in the room as I travel for work.

Chromecast made me feel very uncomfortable he made me feel like he did that want to help me and that I was bothering him because he was tired the phones did not work and there was a point where a phone call needed to be addressed coming in I couldn't even call out my daughter is pregnant and needed to go to the hospital she couldn't even dial 911 Windows didn't work bedroom are very uncomfortable and springs were just sticking out no blankets no pillows old food I need bed and so forth girls are very good the cleaning staff was very nice although I vacuumed and cleaned up and I had to ask for Charles several times cuz there was hair on the house every one of them including the one that you put down to come out of the bathtub water didn't want to stay in the tub I had to scramble to talk keys did not work the door as well there was no utensils or dishes like they said they would have so popular pain none of that and there was no breakfast just to my fitness

My check in was great. Room fantastic. Breakfast was pretty bad. Coffe and muffin in a plastic bag. But still good value for money for a large clean room.

it’s ok - not the cleanest, found a lot of crumbs, dust, and whatnot…could do a better job cleaning for sure.