AWAホテル(Awa Hotel)

My family and I stayed in room 214 and found the beds to so hard and very uncomfortable. My husband had to sleep most of the night in the chair. I also asked a staff member at reception where abouts was the gym and pool I was told there wasn't any, I explained it, states it online he seemed confused. I think it needs to be altered online hence one of the reasons I had booked here. Apart from these issues the hotel was clean and very tidy, and the staff members were friendly.

The room was nice and clean. It was facing to the skyline, but very quiet even its next to the road.

Great location for activities

房間很大，床很舒適，公共空間可以租乒乓球或是撞球，蠻便宜的，接待人員很友善，價格合理。旁邊就是Skyline很方便。

The owner is not at all co-operative. Very rude. The stay was terrible. They charged for the room with air conditioning, but because of their poor service, it was their fault that they allotted the master bedroom which control the air conditioning for the other 10 rooms, because of people staying in the master bedroom, they didn’t bother of not proving AC cooling in remaining rooms. Upon asking, the owner was rude, and asked to vacate the room if having issue. Very unprofessional service.

no light beside bed because they get stolen, direct quote for manager, broken chair in room, dining area being renovated, back door propped out, noisy upstairs tennent sounded like the floor had zero insallation and there was not enough parking let alone secure parking. Drunks at the bottle shop next door. Do not stay here!

The booking was for four adults ina "Deluxe" room. Excluding the bed there were only amenities for two. No face cloths. The bed was the worst I have ever slept on, it feels like a base without a mattress. I had to use a translation app for the staff to supply extra towels and the "face cloths" eventually supplied were hand towels. For $630 a night definitely only a two star establishment.

The reception staff were vety helpful in assisting my daughter when she was delayed getting to the motel. The unit was clean and well equipped.

The bed was so hard, I dont know how the owners could think this is acceptable for guest to sleep on. Have they even tried sleeping on the beds themselves. Its a real let down, I highly recommend they purchase new comfortable mattresses for guest to have a good night sleep or buy mattress toppers to disguise how hard the mattresses really are. I feel sorry for guest who are staying there for more than 1 night.