クオリティ イン ユニバーシティ エリア(Quality Inn University Area)

Came to twin for a funeral that was in a neighboring city. Customer was good. The environment of the hotel was horrible. The food had a huge gap under it. The peephole had no coverage, anyone could see it. Most of the wall outlets didn’t work. The lamp outlets didn’t work. The lamp itself was very old with the bottom peeling. The table the lamp was on wobbled/unbalance. The tub was peeling and was not clean. There was a small bug we killed right as we entered. The bed was hard as ever. Needs new owners and a huge revamping. The price for one night was ridiculous. If it wasn’t for family, I would not have stayed there. Couldn’t get photos since we were rushing to the service in our last day.

Just needs a renovation in the worst way. And they did not have our ******* reservation the hotel desk person said we were like the forth person that day that didn’t have a reservation on their books through *******. She made us another reservation through her computer. And told us to call and complain to *******. ******* being a third party takes the reservation and our money but doesn’t follow through on pushing our reservation through to quality inn. This needs to be reported to the better business bureau

The appearance wasn't the best. The bathroom looked like it had been updated but the pain on the door was not done well and just looked old. There was a slight smell. The bed creaked when you got on and off it. There was some workers working right in front of the main entrance when I went to check in and you had to walk under the ladder to get inside. It just wasn't the best.

Very worn rooms, cracked sinks, bath mats dirty and torn, window trea**ent falling off, dingy and unclean feel. Outside door didn't shut all the way and unable to latch. The hotel is in the process of installing security cameras, nothing of the mess vacuumed up. When we commented 9n the outside door not latching (i.e. not secured, we were told there was a camera there 🙄, like that's going to do much, basically anyone can enter and wander the hotel.). We were offered our money back and went elsewhere.

Even though the hotel was fully booked, it was very quiet. There were plenty of parking spaces that were close to the building. What really impressed us was how nice the staff were. They allowed us to check in a little early, instead of making us wait. The room was extremely clean. I have seen 4 star hotels that were dirtier. The building was old and repairs were visually obvious. However, there were plenty of convenient outlets, the fridge was quite large, and the TV had full DirectTV subscription. We had a king bed and it was the most comfortable bed I’ve ever had at a hotel. Overall, we would gladly come here again.

This place is a dump and should be razed. For example, instead of replacing a bathroom door, they chose to paint over the rot. The shower curtain looked like someone tried to do pull-ups on it. On top of that, management didn't even bother to fill in the holes left in the wall. The hallways are a generous mix of old, dirty carpets and a drop ceiling ready to literally drop. To their credit, the bed had clean sheets and the little TV was fairly new.

They property needs a nice renovation. Suzanna at the front desk was delightful and helpful.

Came down to tour Longwood college with my daughter. Got in late, room was not clean, trash in trashcan, dirty towels in bathroom, melted ice in bucket. We did get to switch rooms and it was fine just paint splatter all over floor, and bathroom. They are renovating so be prepared if you stay. Staff is friendly and location is nice

The room was okay except the door deadbolt wouldn't latch. There was hall light evident around the entire door. Lighting in the room was poor. Just one lamp.