Had a lovely time at the hotel the staff were very attentive and helpful and nice! 😊 The free boat activities is a must loved the boat ride in the morning, and if you need more vegetarian options just ask the Chef. Also when i arrived there was no water bottle in my room but i could just call and they would bring so thats fine! Loved walking all along the beach and seeing how nice the water gets as you walk further down.
The hotel was not what i expected from a 5 star. I believe that they are going to do renovations this year. I had half board and wanted to upgrade to all inclusive but they don’t offer all inclusive had I known this before, I wouldn’t have book at this hotel. So full board was and extra Rs8000 and you could only have 2 glasses of wine or two beers included. I can’t understand how the hotel can’t see that this encourages guests to purchase alcohol outside of the hotel. Anyways the bar staff were exceptional in making you feel welcome and really spoilt my daughter for her birthday. One in particular named Sahil. This guy is truly a diamond in the rough. Our time at the hotel was rainy weather but we still enjoyed it with people like Sahil around. Thank you!
The hotel staff are very polite and nice but none of them have authority on important issues. In the room we rented for 3 days, the ceiling of the bathroom collapsed as soon as I took a shower and left. The ceiling of the bathroom was already attached. If I had left 1 minute later, the ceiling would have collapsed on me. The hotel staff changed my room. But the director wasn't there. The next day when I was leaving the hotel at noon, he wanted to talk to me. I wish he hadn't spoken. ”Did you use too much hot water? The hot water vapor may have affected the ceiling. I'm glad you're alive. Would you like a massage? ”He said. Their answers are disgraceful. The interest is terrible. Their proposals are a disgrace. If I had been in the hospital, it would have been a different scenario. Why rent a room that you know is not safe and charge people money? The choice is yours, don't risk your life just for the location. This is just a suggestion. Konumu ve temizliği güzel diye kalalım dedik. Banyonun tavanı çöktü. 1 dk daha içerde kalsam olay çok farklı boyuta ulaşacaktı. Otel çalışanlarının hiç bir yetkisi yok sadece odamı değiştirebildiler. Ama bi tane yönetici bozuntusu var , adamın ilk sorduğu sıcak suyu fazla mı kullandın ? Tavanın çökmüş çökmüş be adam! Sonra masaja gitmek ister misin ya da havalimanı transferini karşılayım diyor. Bütün çözüm önerileri bundan ibaretti. Kendisine hayatta başarılar diliyorum. Ah alan nah alır!
This is our second time at this hotel. Big wonderful changes, we are pleasantly surprised. Cleanliness in the villa, impeccable service .The staff is very professional and friendly, it's nice to see a sincere smile everywhere. Special thanks to our butler Ash , who helped us to fall in love with the island and the local cuisine. Many thanks to Akeel - he organized an unforgettable dinner for us . He understood us from a half-word, which speaks of high professionalism and, most importantly, the desire to do everything for the guests . We will definitely come back, we will be waiting to meet friends and the amazing island
Отель безупречен во всем,семейного типа.Шикарные свободные номера,отличная косметика,которая обновляется каждый день Bulgari.Персонал услужливый ,запоминает предпочтения каждого.Очень приветливые,все оперативно делают,предвосхищая ожидания требовательного клиента.Территория зеленая небольшая,единственный минус это океан был с мутной водой ,огорожен крупным камнем .Мы снимали несколько номеров ,все остались довольны очень.Переехали в соседний отель,так как начинались уже дни командировки в 2-х км,Sugar Beach,океан прекрасен,длинная полоса пляжная ,огромная территория .А вот такого отношения клиентоориентированного нет,все тебя не замечают ,номерной фонд отаратный ,идет реконструкция отеля отдельных корпусов,стучат и им все равно на отдыхающих,сразу захотелось вернуться. Поэтому спасибо за радушный теплый прием! Мы вернемся обязательно на этот прекрасный остров и его западную часть- самую идеальную в части погоды. 😇
Pros - Overall was good and very comfortable. F&B service was magnificent and very accommodating. It was never too troublesome to provide special service to a solo traveller.
Cons - My last night was a scare due to a disturbance at my door around midnight. Although I was assured that it was a mistaken of room numbers by other hotel guests, I was still very disturbed to fall back to sleep. Which resulted my decision to not extend another night stay. Really a pity.
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4.2/5
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Tres belle résidence au calme, à qques minutes de la plage avec des chambres spacieuses,propres, bien équipées et nettoyées quotidiennement (exta ordinaire sur l île) Nous y avons séjournés 2 semaines. Il y a une belle piscine entretenue et équipée de transats. Chaise table et parasol nous a permis une relation totale. Pierrot et Quentin (les propriétaires), ainsi que leur équipe ont tout fait pour nous faire sentir comme chez soi. Il est également possible d y prendre d excellents repas préparés par Pierrot, cuisinier hors pair. Les petits déjeuner sont complets et faits maison. Quentin pouvait nous organiser des excursions, même hors des sentiers battus , pour faire découvrir les merveilles de l île et assurer les transferts aéroport. Le rapport qualité/prix est indéniable. Je n ai pas trouvé mieux, malgré de nombreuses recherches. Vous comprendrez que nous ne puissions que vous conseiller cette très agréable résidence. Encore merci à Pierrot & Quentin de nous avoir fait passer de merveilleuses et inoubliables vacances.
My kids and I spent 10 unforgettable days at the Aanari Hotel with a beach view and it was, without a doubt, the most memorable holiday we've ever had. The hotel's perfect location, combined with exceptional customer service from every staff member — from the cleaning team to reception and the restaurant staff — made our stay truly special. Themed dinners added a unique charm to our experience, with Christmas Eve being particularly heartwarming. Even though we were far from South Africa, we felt so much love and warmth, making it all the more worthwhile. I want to extend a heartfelt thank you to Kaveer, who ensured my room was immaculate every day and that I had everything I needed. Mandal, your attentiveness during breakfast and dinner did not go unnoticed — thank you for always taking care of us. And Nish, your dedication to going above and beyond for all guests was truly inspiring. Staying for an extended period allowed me to witness the tremendous effort you and your fantastic team put into organizing the dinner events and creating memorable experiences for your guests. The live band and nostalgic music were the perfect touches that made leaving the island so difficult. Thank you for a truly magical holiday. We can’t wait to return!