ホリデイ イン エクスプレス ホテル & スイーツ フローレンス ノースイースト IHG ホテル(Holiday Inn Express & Suites Florence Northeast)

Nice clean hotel, staff were nice and helpful with any questions i had. I missed breakfast because of self!

The property is under renovation but it was never mentioned until the night before we arrived. And it only mentioned business center but it turned out the lobby too. The room heating unit is noisy, and elevator. The soundproof is not good. And the worst is it never mentioned anywhere that the hotel is used as shelter. Stuff is hard to find. We and other customers waited for 20 mins for front desk staff showed up

Our hotel room and bathroom were clean, but the common areas and hallways were dirty. The lobby and rooms were under construction for remodeling.

My family and I have stayed here twice now. I have tried other hotels in the area and have decided to return to this hotel due to its convenience to restaurants and shopping, plus the price and quality of the hotel are unmatched. The beds are comfortable, the staff is friendly, and the breakfast is not just continental but has hot options as well, such as omelets, sausage gravy and biscuits, and other well-liked items. The hotel is currently under construction, but there is not any noise to speak of that I experienced.

Staff was extremely helpful and went out of their way to make sure our stay was perfect. Hotel was very clean. Great experience, we will definitely be staying here again.

The rooms was amazing and exceeded my expectations for the price I paid. Everyone we encountered was friendly and well mannered. Couldn’t hear what was going on in the other rooms which was a plus

Everything was good, I picked this property because it had a fitness room. I get a text 30 min before check in that these isn’t one. I checked in and there is one so I make it work. While there I find out the fitness room shares a wall with guest room and I work out early and was disturbing there sleep.

It was a very relaxing vacation. The room was clean and accommodating. The area is very calm and beautiful. Florence is a great town.

Upgraded to a king due to construction. Very quiet. Nice room. Great breakfast. Only trouble was WiFi and tried to call front desk many times to see if they could help but got busy signal every time.