レシデンツァ カスティリオーニ(Residenza Castiglioni)

在2樓，一個家庭旅館的感覺，一共5個房間。還蠻温馨的，出房門就是吃早飯的地方～ 服務還是不錯的，房間挑高，酒店地理位置很好～

這是我們在意大利旅行住過最滿意的酒店，房間非常大，讓人感覺很舒服，早餐選擇雖然不多，但仍然非常足夠，推薦大家選擇這個住宿

La Junior Suite que nos asignaron es muy espaciosa, con una decoración clásica, la ubicación es ideal, muy céntrico. El buffet del desayuno demasiado simple, poca variedad. También eché un poco de menos algún servicio adicional, como por ejemplo la cafetería.

Ragazza disponibile e molto educata al check in , camera vecchia ma ben dimensionata , potrebbero fare di più come la tv piccola e vecchia , letto non proprio comodo , qualità e prezzo non in media non penso che ritornerò .!! La posizione è perfetta

구글상의 숙소 주소가 잘못되어 찾느라 40분 넘게 헤맸습니다. 시설이 노후화되어 에어컨을 틀어도 시원하지 않았습니다.

Service impeccable , personnel à l’écoute et sympa

B and B located in convenient location, within short walking distance from Firenze Santa Maria Novella station. It is convenient in location to explore the city centre of Florence. Our room was beautiful. The rooms were clean and well-appointed. Breakfast selection was generous and there was functioning WiFi on the property. We had difficulty with lukewarm hot water. When I enquired about this as it was very unpleasant to have cold showers in winter, my concern was dismissed as the property owner returned to his own residence and advised there was hot water and that I had to wait. After running the water for 30 minutes, there was still only lukewarm water coming out of the hot taps. This occurred in the morning, early afternoon and evening. We gave up and did not shower until we reached our next destination. Such a shame, as I would not return to stay here for this reason.

An amazing b&b. Room was absolutely stunning. Very close to all the stunning places to see, and to the train station. The staff were very friendly and our room was cleaned daily. The whole place was spotless. Breakfast was amazing. Lots of choice, never had hot chocolate like it. It suited us perfectly for our 5 day city break. Highly recommended.

Poor customer service left a sour taste. Our stay was mostly pleasant but I'd advise others against staying here. The manager/owner at reception was hostile to us for reasons that are unclear. He complained to my girlfriend about a mark on a blanket but she thought he was joking it was so insignificant. We did not cause the 'mark'. Life is too short. Find somewhere with professional customer service and a more welcoming atmosphere