ケルン ホテル

A gorgeous grand dame of a hotel - maybe a little tired, but gorgeous building, large room, super clean, very friendly and great location. We will definitely book here again.

Good room but needs a small fridge for travellers coming to stay for a while

Not one friendly face throughout our stay. Live entertainment twice told by staff member to sing lower whilst actually singing and this at pre 22.00 hours. Free car parking and walkable for an average person into the town. Cleaners left hand written notes on the bed on things cleaned and changed after previous occupants left. Reception uninterested in this scenario and became rather stroppy when informed. Will not be returning as we are embarrassed we took friends there.

Lovely stay, free parking which is rare in Harrogate. Nice stroll into town. Breakfast was served hot and was plentiful. No ques despite having 4 coaches in when we stayed. Our room was big, clean and well positioned. Lovely old building with some nice features. Staff all very pleasant. Wouldn't hesitate to stay again.

Greeted with a friendly face and directed to reception. It’s a massive hotel old but clean and interesting. Our room 333 over looking the back of the hotel green lawn. The only thing I wasn’t keen on was the tea making facilities, which were polostrine cups like takeaway ones. Maybe from Covid, and the tea milk and sugar in a tied up bag, no tray. But later on we ordered sandwiches from the bar and he said that he could get them to our room if we wanted to rather than wait in the bar for them. That’s when I asked for a real cup and he said that he would send two up with our sandwiches. Nothing is to much trouble, I would and will be staying here again.

Breakfast fruit selection could have been more substantial. Reception staff welcoming. Check out procedure good.

Only a few minutes from the centre of Harrogate, lovely old building steeped in history, rooms although a little dated were comfortable and very clean. Breakfast was first class, highly recommend

Although the building was old, the room was c was old, the room was clean and the location was convenient. There was

We had a lovely stay at the Cairn. The room was a nice size and we had our two dogs with us. Plenty of parking and loved everything about the hotel. It was also easy to find.