Bオーシャンリゾートフォートローダーデールビーチ(B Ocean Resort)

とても楽しい滞在でした。ホテルのフロントオフィスのマネージャーは、他の部屋が煙に巻かれているように感じたため、私の部屋をアップグレードしてくれました。スタッフは全体的にとてもフレンドリーでプロフェッショナルです。係員は素晴らしく、迅速で、迅速でした。素晴らしいサービスに加え、オーシャンフロントのロケーションとプールも最高です。 B オーシャンは美しかった

素晴らしい顧客サービスとリゾートのアメニティ。

ロケーションが最高でした！部屋はよかったです。

Unfriendly staff, rooms not ready on arrival as late as 4pm, great views but poorly equipped (not enough light in the room, one of the few lamps was defunct, bats and restaurants overpriced, no breakfast before 7am

Overall decent stay. A lot of random fees! Wish we could’ve seen mermaid show on 12/16 but was cancelled due to weather. Still waiting on a call back for a refund for the $138 I paid for the show

Stay was decent. Service by staff was great. Room was very spacious. Bed was okay, pillows too soft. Shower half glass door design is horrible. Backside/ocean side of bldg was bit noisy bc buses & large vehicles & car alarms going off in section though semi-good view of ocean. Naked Crab restaurant okay. Stayed at Marriott next door after & B Ocean paled in comparison.

I feel like B Ocean wants to be “luxury” but it’s lacking. Everything seems like the renovations were just lip stick on a pig. The rooms are worn out and the staff is not super friendly. We booked here because they are a partner with Disney Cruise Lines and we stayed here before and after our Disney cruise. However the hotel really isn’t very kid friendly. Limited dining options with no kids menus. And they have the “wreck bar” with mermaid shows that is 21 and the kids can’t attend! I would not recommend spending the money for this place. In my opinion spend a bit more and stay at the Marriott next door!

I was quite taken aback by the inadequate customer service provided by the valet upon our arrival, however bell men service was fine. Upon expressing my dissatisfaction to the customer service regarding the valet,insufficient hot water and water pressure, the front desk promptly relocated me to a superior room. Furthermore, the malfunctioning elevators were also a source of discontent, but I was subsequently transferred to a building with fully operational elevators. Once I was relocated, everything improved significantly, room and beds were very comfortable. Ivan, the individual at the front desk, truly salvaged our stay.Thank you Ivan!

There were tiny insects all over, although I was only bitten once. The toilet made a scary crashing sound every time someone stood up from it, and it ran continually wasting gallons and gallons of water. The hotel ran out of washcloths so we had to shower using hand towels as washcloths. Then they ran out of hand towels. The elevator broke down so there was only one to serve the whole hotel, which was a long wait and wasted a lot of our time. The staff was mostly nice, but you could tell they were fighting an uphill battle. In rereading this review, I think a reader would suspect this is exaggerated or made up. Unfortunately it is neither.