It was quite another level of how they treat the guests…security guard of the hotel bringing in the police to our room though they already copied our passport when checked in…first time in 14 years of visiting china we had to go through this completely unnecessary humiliation…I suggest foreigners not to stay in this hotel and breakfast also not good
The hotel is not new but at least clean! The staff can serve the client with more passion! It’s an average experience staying in this hotel.
翻訳
ホテルからの返信: Dear guest: Thank you for staying at the hotel. We are very sorry for disappointing you during this stay, and we deeply apologize for any inconvenience caused.We will carefully study and actively rectify the issues you mentioned. Thank you for your help. We hope to provide you with a satisfactory stay experience on your next stay and also hope that the hotel will become your first choice in Chancheng.
Luciano
スーペリア ダブルルーム
宿泊: 2023年4月
一人旅
93件の口コミ
4.2/5
とても良い
投稿: 2023年5月4日
The hotel is ok.
Breakfast is good full of options, as usual my personal preference : NO SUGAR content are very few. We have to judge the variety to all and not specifics, so it's ok, higher than average.
Internet runs smoothly.
My only negative point is the mattress, too hard for foreigners, although I already use to it, not meant I like it.
My first impression of the room was: wow! Too dark.
It has plenty of lights and it's not dark for work. So, it can't be considered negative point, it's just decor choices.
翻訳
ホテルからの返信: Thank you for your suggestion. We will make timely corrections. We are delighted to see your meticulous evaluation. We have been working hard to make you feel comfortable at home outside. Our efforts cannot be separated from the support of customers who are so meticulous and loving like you. We will continue to work with your encouragement and trust, and we will not disappoint your payment and love! We look forward to encountering you again!
匿名ユーザー
スーペリア ダブルルーム
宿泊: 2023年9月
出張・ビジネス
20件の口コミ
4.0/5
とても良い
投稿: 2023年9月22日
Rooms & facilities are okay.
But front desk can't speak English, so it's quite difficult to communicate. Overall, Ok.
翻訳
ホテルからの返信: Dear customer, hello! Thank you very much for staying in foshan ramada hotel and left valuable advice, for did not meet your expectations, sincere apology for the hotel staff, hotel management has to review your comments and will continue to improve the quality of our service. Look forward to your attention, welcome your visit again!
匿名ユーザー
デラックス ダブルルーム
宿泊: 2023年7月
出張・ビジネス
9件の口コミ
4.2/5
とても良い
投稿: 2023年7月26日
Excellent location, very close to metro station
Breakfast is impressive and lots of selections
ホテルからの返信: Hello, dear guests! Ramada apologizes for not providing you with the most satisfying experience during your stay. Our Hotel features a multi-purpose conference room with zero contact robot service for the comfort of your home while you are out and about, our Hotel has always adhered to the service concept of changing guests one by one, sweeping guests one by one. After that, we will further strengthen the sanitary service, improve the service enthusiasm and check-in environment, correct ourselves, and make ourselves the best, to meet the guest check-in satisfaction standards, once again thank you for your comments, you are welcome to visit next time!