Pleasant stay at an older motel that has been well cared for. Keurig, microwave and mini fridge all new and convenient for our stay. Quiet location within walking distance to multiple restaurants. Unfortunately the public Hot Springs shut down at 3:00 the day we arrived. It was one big reason to visit Harrison Hot Springs. Certainly not under the control of the Spa Motel just bad timing on our part.
GGavin CSukh was really helpful with the local sites and best location for dining in. And hotel approved late check out which was wonderful as it gave us time to pack our bags and be stress free about our luggage
ゲゲストWhen I entered the room, I put a comforter from home on the bed, covered all carpet with waterproof pads, used a ”fencing” to prevent my 2 dogs from being able to even get near the bed and they slept in their crates. We were only there to sleep and nothing else as we left before 7 every morning and back at bed time. The first morning I had a shower and water got on the bathroom floor. I wiped it up with a towel and it was black. That day I went to the store and purchased Lysol wipes and cleaned the bathroom floor that night. We found two bobby pins, a hair elastic and a ball of human hair. The pillow smelled like ”sardines”. When we checked out, I made sure I mentioned it to the desk clerk so that she would make sure that it was cleaned a bit better. (Never mind no internet and TV was grainy and old but we didn't care as we weren't there much). Low and behold I get a call on the day of checkout that they are keeping my $200 deposit (I had already paid a $50 pet fee!). They sent me a picture of a couple hairs on the white sheet. Nothing else to justify these ”damages” and reason for keeping the deposit! I sent pictures of all of the stuff that I used to protect their room. Denied the refund! Read the reviews and notice that this is the experience of many people on here.
ゲゲストChecked in around dinner time. The young women at the desk were friendly and very helpful, gave us a recommendation for two restaurants that were close by. The room was very clean and spacious, nice shampoo, conditioner and soap. The beds were really comfortable. We turned on the TV and got Netflix, Global news from all provinces and several different apps. Never had that in a hotel before. Will definitely stay there again. It was across the street from the mall but I wasn't in the mood to shop but will next time for sure.
ゲゲストVery clean and very comfortable bed. If the room has spare blanket for someone to add on. It will be the best. Also, I do not have extraordinary expectation so breakfast is so far acceptable.