ユニバーシティ プラザ ウォーターフロント ホテル(University Plaza Waterfront Hotel)

booked and paid online when i got to hotel i was told i never made a reservation and was charged full price on top of what i already paid online 400+ dollars and the heat doesn’t even work

It was a very easy and convenient hotel to get to they also had convenient parking parking. the room when I arrived was very clean

短暫停留 很棒的體驗

Good meal in restaurant. Not too expensive and huge portions. Did the online pre-arrival checkin. System down when we got there and had to do it all over again. Tried to get into our room and the key card would not work. Back to the front desk to find our room had been changed after our cards were issued.

The staff were super friendly and helpful, everything was very clean. The bathroom in our room was the most poorly designed hotel bathroom I have encountered. You had to step into the shower and stand under cold water until the temp adjusted. Shower stall extremely slippery and no mat provided. No towel racks. Small room, one hard office type chair for seating, would not stay there again. To top it off got charge an additional $60 ‘resort fee’ after the fact. Wouldn’t stay there agin.

The ONLY SAFE place to stay in Stockton, CA! Fortunately, the staff, food and rooms are amazing too!

It rained while I was in town, and the hotel did not provide or sell umbrellas. Meanwhile, the arena next door was featuring events each night, which made parking complicated. The room was perfectly fine, thought the desktop showed signs of wear. The laundry room hadn't been cleaned in a long time and there was lint all over the floor. The hotel was okay, but I was hoping for better, and unfortunately the neighborhood is depressed and filled with homeless people in tents.

The property is nice, clean and the staff is great. I also enjoyed the food in the restaurant.