Benjamin at reception is incredible. He speaks great English and made sure to help us arrange all of our extra activities from snowmobiling, rafting, ice fishing and all the extra activties included in our hotel stay like the ski pass and snow park experience. He answered all our questions, arranged taxis and ensured a smooth, comfortable stay. The resort itself is in a great location - right on the slopes and the breakfast was decent. I would 100% recommend this to anyone especially foreigners who don't speak Chinese. Thank you to Benjamin for making our stay so comfortable!
So if you are coming here, you are going to Wanda Ski Resort. There are so many many hotels in the area that it really doesn't matter so much which one you pick.
Holiday Inn is one of the furthest away from the resort, but the price reflects this. However, it is still only a 10-15min walk (even when it's cold and icy) from the resort. The hotel is busy, there will be wait for the front desk, this is why service got 4/5, but the actual information from staff was okay (no English though so god bless my Chinese partner)
The hotel has a mini cinema, a restaurant and access to the ski slopes. You can hire ski's, snowboards along with all the boots and clothing required so you don't need to worry about that.
In the hotel is the rental place, you rent your gear and you simply walk out of the hotel and you are at the ski slopes. Please note this is NOT the same 10min walk to Wanda ski resort, the hotel has its own access to the mountain and you use that.
The restaurant is fine and breakfast was a buffet with mainly Chinese but some western stuff too.
The room, it's not large, but not cramped. Very warm, we even needed the windows open at -40C outside to avoid being too hot.
There is a mini supermarket in the hotel, but a better 24 hour store across the road.
I think for the money paid compared to other hotels, its very good value. Maybe other hotels have bigger rooms or more restaurants, but as every hotel is next to each other, I wouldn't bother paying more to get one closer to the resort as you can save thousands of RMB for a 1 min walk.
And as most of your time will be spent in Wanda ski resort, you won't be in your room much.
I doubt I would return to Changbaishan / Wanda Ski resort as an area, but if I did, then as long as the value was still there, Holiday Inn Express is a good enough choice
It was my first time staying at Park Hyatt Changbaishan, and I couldn’t be happier with the experience. The butler service was truly exceptional, and a special shoutout to Romy, who went above and beyond to make our stay memorable. She was incredibly caring and thoughtful, helping us arrange transport and even assisting with sending a parcel back to Malaysia. We were here for a birthday celebration, and she surprised us with a free room upgrade, which made the trip even more special.
The food at the hotel was delicious and comforting, though we do hope for more variety in the future. The breathtaking views and the overall experience were perfect, and we can’t wait to return for another stay.
One suggestion for improvement: it would be great if there were a map to make the area more tourist-friendly. There are many shops around the hotel, but we didn’t realize this until after skiing. A guide would make exploring the area much easier for guests.
Thank you for an unforgettable stay!
Hotel is big, spacious, with many facilities. Breakfast is rather diverse. Rooms are quite fresh and big. Swimming pool and sauna are good. Location is very central. Service is rather decent. Pretty nice experience in general. Bar closes very early. Very quiet in the hotel even during the weekend.