Quality Inn & Suites Galveston - Beachfront

No me gusto el hecho que tuve que pagar dos veces

I booked a great rate with a hot breakfast included. Parking was easy, location is convenient (61st street). The room was noisy, I could hear traffic and the people stomping around above my room, but I sleep with white noise so it wasn’t a big deal.

My only real complaint was the bed but all in all nothing I didnt expect with staying in a hotel/motel. The staff was really friendly and accommodating. Breakfast in the morning was good. The room from my window and balcony was beautiful. The elevator and my room smelled clean when I entered and I never saw any bugs during my stay. The location is also good, right off the beach - close to some restaurants, grocery stores and a Starbucks. Park yourself here and just cross the road right over to the beach.

Visited Galveston for a conf. Rented 4 rooms from this hotel (have stayed here before). Front desk was very professional - helpful on checkin and logistics for breakfast. The hotel is close to the convention center, and many places to eat. Hotel staff are friendly and helpful. The hotel does a reasonable job in maintaining the hotel. I'll note that my closet sliding door in my room - was off the slide rails and i could not get the doors back on (apparently maintanance couldn't either) - so i was not able to use the closet for hanging any clothes. Other than that - i was happy with the hotel (temp control very good in room; breakfast was hot and good selection; Front Desk staff were friendly and helpful!!).

We checked in and were given room 204. Upon entry there were bed bugs right on the pillows. When I passed on the complaint to the front desk; no apologies, no thanks for letting them know. Only, passed on a new set of room keys. ******* and Trip Advisor have this hotel rated as a 4star hotel. Unbelievable! The actual state of lack of cleanliness in the rooms, bed bugs in the room, and not so professional service at the front desk; should be given less than 2star rating! Rather disappointing and harder to trust ******* and Trip Advisor ratings. I’m very disappointed!

Overall, a good place for an overnight stay before/after a cruise destination. Facilities were clean and staff were efficient. Friendly emails of reminder and info were appreciated. Breakfast was ample and quite good. Very clean. Furnishings are quite dated and worn down so I gave 4 stars on that.

The property was nice. It was selected because it was close to port parking. I wasn’t disappointed in the hotel stay.

The room was clean. They served a hot breakfast. There were plenty of outlets & usb ports to charge our devices.

Hotel was dirty, mold stains on sheets. Rooms smelled like mildew. Street noise was so loud, impossible to sleep.