Me and My husband visited Leela for our special occassion at citrus for buffet Dinner. Mr. Laxman, Bhupati and Vikram ji really made our dinner special. The experience is amazing. Staff is very polite and helpful. Love to come again on new years eve.
Hotel city inn is nice place for a short stay. They don't have their own restaurant only breakfast is served. The taste was nice but not great. Hotel staff was courteous. The room was clean. Overall good experience
ok. 1.accommodation rooms were big.
2. cleanliness average. i don't think too much importance is given.
not cleaned even on request
3. staff not interested
4. breakfast was bread butter 8 slices for 4 of us and a bowl of poha with ghatiya
5. bathrooms size ok but not clean.
as i was there for an exam it did not matter much.
it's a good bachelors den.
but for cleanliness i would rate it 1 *
staff and food 1*. i think priced on higher side. tea was cutting masala chai in unclean cups
This is the worst hotel which we have stayed in years.Food is not upto the mark and the service is even more horrible.Please check and ask them to check the room at time of checkout as they dont check the room at checkout.This is one incident which happened to us on 2 Nov 2024. As the guest checkout at morning 6 am after handling the room keys at the reception and they followed up at 6 pm after 12 after that they found the head board of the bed having marks of iron and for which they have to change the complete head board.First that wasnt done by the guest and secondly the guest stayed for 3 nights but there room wasnt even cleaned even once.For which they took a payment of 10000 ehich is wrong on there part.Secondly they told me that my 2 and a half year son had broken the mouth freshner bowl for which they told me i would have to pay 500 and i was ok i would pay that amount but after which i told my family they said that my son was not playing there he was carried by my family member after which i demanded to watch the cctv but they said that is not permited and they said it is ok they wont charge for the bowl.So please be careful if you are travelling with your family.As they could deny that you are wrong i would want the head of the hotel to look into this matter and please see this doent happen to others.
The staff is very polite, the property is beautifully maintained, by considering every small things, that can add to the overall experience of the guests. I left my earbuds in the restaurant, and checked out, then I reached out to them. They took care of it, and got it delivered to me in Delhi safely, and ensured, that I did actually receive the same. Quite an impressive job, by going above and beyond for the guest, who has actually checked out!! Kudos to the great hospitality!! The only drawback, it is far from the city, like around 15Kms.
ゲゲストThe room was clean, but certain attachments of bathroom such as faucet holder, almirah lock etc were broken but not repaired. Drinking water bottle supplied was not sealed one. Appears that it was filled with water locally. Staff was courteous but indifferent. Overall average experience
ゲゲストIt has been an average stay with 7 Wonders No Doubt staff was Good but few very basic and essential things were missing. Pros - Staff was good and, I was provided with GST bill where MMT Couldn't help us. One of the room has AC noisy sound hence they have shifted my room to one of the better room where I slept comfortably. On check out I ws offered Lemon water when it was required the most because it ws too hot outside. Cons - Location is not appropriate and no assistance on Main Porch you will not be able to rech the hotel reception because no where it is written that it is on 7th Floor. No luggage assistance during check in. Room was not cleaned properly, AC was too noisy I couldn't sleep till 3:00Am, Breakfast buffet was really no option very limited on top of that basic hygiene was missing. Plates and bowls cleaning and all. Linen in the room was not cleaned properly. Alot of improvements required, No Value for money.