A wonderful hotel with very friendly and professional staff. The room we stayed in as a family was very clean, comfortable and spacious. The room was cleaned regularly and efficiently. I really liked the spa center. I would happily return to this hotel the next time I'm in Gatineau. I will recommend my friends to stay here.
• Motel Adam Report (G-town, QC @ 2月2022) 欠点: 氷の駐車場; その価格でキッチンのキッチン/ストーブトップ(3, 200/month)ではありません; 2ndドアロックは、obvs危険な再🇨🇦テロリズムである多くの棒を棒に; トイレキャビネットデザインの欠陥>ハンドルなし+スラムシャットダウン;ハンディキャップバースペースを取る@すでに小さすぎるシャワーは、重度の障害者がシャワーを浴びることが非常に困難になります。* トーストされていない* pkgから直接ベーグル(w/out もトースター@客室) (!); ホテルの必需品は、ゲストにアクセスできません。これは一般的なCovidの練習であるべきです。テレビのリモートはしばしば動作しません(例えば、音量を調整しようとすると、漫画ネットワークが繰り返し表示されます);テンプレートは頻繁に調整する必要があります;誰かが私たちのDNDサインを盗みました;ホテルのスタッフは大声でフロントウォークウェイをシャベルしました。; wifi sign-in request repeatedly & then didn't work at ALL 1 day; a different day, all the water was orange (sink, tub, 'n' toilet); snowplow beeping loudly & repeated @ our parking lot @ 5am @ a Sat.;水@ホテル全体(または都市?)は、午前中チェックアウト(とにかく障害者)に行きました。キーが期限切れになった日、私たちはその前にチェックアウトしていました。-room-w/out-warning-&-even-come-inside-(!毎日の清掃(例外:汚れたタオルを2つ置く+石鹸なし(ストッキングを外す)+簡単な安全/障害の要求を無視した*窓を開ける(しかし、それは上のノートを締めました)それからそれは不適切に行われました毎日、私たちはしばしば石鹸を交換し、トイレの座席を2つ置いた。たとえ何日も激しい障害のフレアを経験しても、私は石鹸とクリーネックスを盗んで、ストッキングをしない。私たちのメモを一度投げました。私たちの資料が触れられた証拠は理由がありません。私たちのDNDの看板は壁に貼られています。私たちの資料が盗まれた証拠を示唆しています。冷蔵庫から「開かない」サインを貼り付け、モーテルの清掃スタッフが長いカールした髪を入れました... 利点:モーテルはマスクを必要としないほうがいいです(もちろん「cept @ lobby)」+人混みが少ないです。窓は十分に覆うのに十分簡単です。ドアは十分に閉じることができます。電子レンジ、まともなシャワーの水圧、トイレは壊れません。
Very clean. Quiet. And immaculate rooms. Pleasantly surprised for a budget friendly hotel. Really impressed with our stay, and hope to return in the future. Minimal services Available at the hotel, under construction restaurant. Assuming it’s new and waiting to be completed. The hotel offered a cheerful grab and go breakfast which was adequate.
There are 2 things this hotel has going for it...the Koena Spa and Kota restaurant. Other than that, the property is tired and dated, and the staff is sp**** and unable to solve the simplest issues. I booked a weekend getaway for myself and 2 friend. We booked a suite with 2 queen beds for our stay and made reservations with Koena spa. This was a Saturday overnight stay. The room was satisfactory for our purposes however the hallways were dingy and the room doors all the way down the hallways were damaged and peeling. One of the elevators was not aligning on the floors so you had to be careful not to trip when stepping in or out. Also, the front desk staff was not super welcoming or engaging. I have stayed at several other Doubletree properties and there is usually a warm welcome (including warm cookies) and that was not the case at all at this location. The room itself was clean but dated circa early 2000s. I stayed at this hotel a decade ago when it was an independent property and the decor/furniture has not changed a bit. When we arrived back from dinner, neither tv worked in the suite. One didn't even have power. We tried to contact the front desk from the room phone several times with no answer. Finally, I went down to the desk and the desk agent had no idea what to do to help as she indicated the maintenance staff was gone for the day. She offered batteries for the remote, which was not the issue. She noted the room number and indicated someone would look at it the next day...we were only staying one night. The location is excellent due to the adjacent Koena Spa. A quick trip down the elevator and you are right there at the spa entrance. A relaxing experience spending the whole day in the hot-cold cycles. In the lobby, the Japanese fusion restaurant, Kota, is another bonus. Great food and service. The bartender was very engaging and fun and the wait staff was excellent. Delicious menu and a beautiful terrace overlooking the spa deck and sunset. Overall, the spa and restaurant balanced out the tired hotel and subpar service. If you can book a promo for $150 or less it's fine. Otherwise, I would look at an Ottawa hotel.
The staff were all great. The bed was very comfortable. It was surprisingly quiet in the room...we heard a bit of noise coming from the hallway but not much, and no noise from neighboring rooms or outside. The breakfast was awesome for a free breakfast. We are coffee snobs and it was good and available all day, which was appreciated. The room was fairly clean. The only thing not great was a half-eaten days-old pizza was left in the fridge by precious guests so the cleaning staff didn't check the fridge between guests. This was the only thing that kept us from rating our stay 5/5. I do recommend this property overall.