ホリデイ イン エクスプレス & スイーツ ジェノバ フィンガー レイクス IHG ホテル(Holiday Inn Express & Suites Geneva Finger Lakes)

The room was spectacular, the amount of space was wonderful. It was so clean and had extra towels. The water for the tub could of been a tad bit hotter or stayed warmer longer but over all, we want to do it again and are planning for next time!!!! We enjoyed our trip 😃

Very good stay for the price. Room was very clean, bed was comfy, breakfast was decent. Staff very friendly. No complaints at all with this place.

Usually it quite is what i like the most but this last time was a bit loud kids running up and down the hall way

ABSOLUTELY OUTSTANDING MANAGER AND ASSISTANT MNGR (Jackie and Jordan) ..had a car accident and other complications on a horrible weekend, car not repairable and in a desperation move stayed here and they bent over backwards to make it an amazing stay (upgraded to a jacuzzi suite for our bad backs and to ease the stress. Then further accomodation and help when we had many shifting issues. They were great, staff was outstanding friendly and exceptional, cleaning staff, front desk..just a joy to deal with all! Phenomenal service. These two really really need to be recognized for a very well run extremely nice hotel!! Bravo! PS we made it home safe and sound thank in part to your help!!

We had a great time in Seneca Lake. Our hotel room was clean and tidy. The pool was cold so we didnt go in but we did use the hot tub. Breakfast was good and we enjoyed our stay!

Not much to complain about here! The hotel was clean and quiet, a good mattress, lots of pillows and near a wonderful restaurant (Kindred Fare). Have been here before and will stay again.

Great stay The parking was not great the second night due to a party? If this was for guests it’s one thing. If it wasn’t perhaps May want to consider how it affected those staying at the hotel.

Very friendly staff polite and very helpful. Breakfast was the best I’ve ever had at a Holiday Inn Will def stay again!

Property could use an update with there carpeting in the rooms. Overall they run a good hotel and you will have a quite stay. Customer service is good although i questioned the $10 charge when you check in for incidentals.( refunded no charge on card). i would stay again. Breakfast daily was appreciated.