A bit hassle when you try to go in but you need someone to open the door. Try to ring for check in but need to wait for 10min for someone to open the door. After check in, didnt give the access card because you need to stay more than 1 day to get the access card. Then want to going in at night still need to wait for someone to open the door. Waste of time. The place is pretty though but the service meh and you will need to put rm100 deposit in cash.
We had an excellent stay in Ke-Lan -Tan house! The staff truly made it, they were so knowledgeable on the area and had lots of amazing recommendations. The hotel was quaint and had a lovely atmosphere and was unbelievably spotless. The bathrooms were down the corridor from our rooms, but it wasn’t an imposition as it was your own private bathroom
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ゲスト
2024年3月18日
We stayed 4 nights here .Our stay was really enjoyable in a lovely old heritage property.We found that the private bathroom which was not en suite was just across the landing from our room and was not an issue.The main attractions in Georgetown was easily accessible and also a handy free bus service was close by.On arrival we were given lots of information on places to see and restaurants to visit by Marcus at reception.Would definitely recommend.
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Paul
2024年1月22日
Big thumbs up to all the staff in particular Marcus with his knowledge and anecdotes about Penang and he even went out of his way to write a list of all the local specialties to eat
We were also allowed to check in 2 hours ahead
Great service ethic
Definitely will stay again 👍🤗
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Verified traveler
2023年9月26日
It's walking to many nice food. The staffs are very nice and helpful. Should be nice and peaceful during off peak, it's probably more noisy if all rooms are taken up as the place is mostly wood, so walking around will create some noise.
Overall, Im very happy staying at Kelantan House.
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ゲスト
2023年8月8日
Stayed 3 nights. We had an ensuite but not all rooms have an attached bathroom. Room was comfortable and the hotel is very quiet as it is on a small street in the city centre. The staff were friendly.
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Alice
2023年5月12日
Super clean and a beautiful heritage house. Our room was very comfortable and even though the bathroom was outside the room we didn’t mind as this was such a great chance to stay somewhere special and unique. Complementary water, coffees and snacks were a nice addition.