ヴォーク ホテル スイーツ(Vouk Hotel Suites, Penang)

The worst hotel ever, The room service boy entered my room using his master card without pressing the bell or knocking the door before entering. And didn't ask for apologies for the rude attitude. Will not choose this hotel ever again even though the price is low.

Complete basic amenities.. Clean room.. Comfortable bed and pillow.. Got small massage chairrrrr n jacuzzi bath tub for the room i book.. Both are functional.. Tv size is good but it just provide basic channel.. The wall is soundproof i think but the door is not.. I can hear even key chain sound when people walk across.. 🤣

I enjoy my stay here. The room is very clean but did not has a good soundproofing. The staffs there are also friendly.

Hotel room and bathroom are clean and staff are so friendly and easy to interact

First time staying at VOUK hotel. It’s definitely not the most luxurious hotel, but for the price point, it’s worth a stay. Pros: Location is perfect, with lots of local delights within the vicinity (2-3km away). Receptionist and all other hotel staffs are mostly friendly, except they are not very fluent in English and communication may be a little difficult. Cons: Amenities are not very complete, and cleanliness can be improved. The cups were not washed and carpeted floor was not vacuumed. P.S. I don’t recommend the oden from the lounge. We waited for 45 minutes even though we were the only customer in the lounge. The noodles were not cooked and the Tom Yum gravy was purely made of oil.

Hotel location is good, easy to go anywhere, all is very good.

Mom loves the staycation and buffet breakfast. The room is spacious. Too bad swimming pool was under maintenance when we were there. Overall is good!

Good Front office staff. Refreshment supply in room (coffee & tea) could be better. Think the hotel is going through refurbishment. Good to consider logistics within the room. Overall good but could be better.