リッジェス バンクスタウン(Rydges Bankstown an EVT hotel)

Brook is the worst receptionist I have ever met, she yelled at another receptionist who was still on training in front of us. She was rude to him and us!!! I also can’t believe there is no bottle of water in the room and I need to pay for it!!!! This hotel is 4 star and almost $200 a night. They can’t even afford water? All facilities are old. The outlet next to my bed was broken. Only good thing about this hotel is the bed is pretty comfortable.

Close enough to the bankstown airport, 24hour check in, clean room and toilet. Convenient location.

I did pay to ******* but the hotel charge me again as the said ******* did not put that through. I need my money back or I will be talking to my bank.

The room was dirty complete with mould on the bathroom ceiling and stains on the towels and bedding. The entire hotel was rundown - not the usual standard I’d expect from a Rydges. The bed was really soft with no back support - I personally experience back pain when I sleep on soft mattress. I contacted the front desk twice to see what options were available - they were unable to provide any alternatives (would have been happy to pay to upgrade our room) - we left after the first night of our 3 night stay. The water pressure in the shower was great - everything else was disappointing.

Stayed 4 nights with no issues. Clean rooms and great staff! Parking was plentiful in a central location.

My colleagues have positive feedbacks for this place, it's convenient and clean all the time.

Cold water tap did not work in shower, no extra blankets or pillows. No enough tea, coffee, milk or sugar, no complimentary biscuits. Foot stool looked unclean. No little table in corner or extra chair so 2 people could sit at table and eat a meal together. No screens on window so you couldn’t open in early afternoon when it it was warm. Rydges used to be good, what happened?

Bathroom dated and shower over the bath was dangerous. Breakfast buffet was very dreary. Bed itself completely clean. Skirting boards were grubby. The room itself was far too small for twin share and only having one chair was poor. The staff were friendly and welcoming. However, I would not stay again.

Clean, nice presentation. Noisy in rooms facing McDonalds.