ホテル グラーベンスティーン(Hotel Gravensteen)

The room was fine. We needed extra bedding and 2 nice staff came immediately and made the extra bed for us. However! We arrived with a reservation confirmation of 2 adults 1 child. Their confirmation had 2 people therefore the room they had was too small. They did have another room for 3 they said we could have but it would be 30 euros extra. At the time we simply agreed and paid as there was a big queue behind us and the amount was small. Buttons seemed like a con to extract more money from us, it wasn't our mistake as we had confirmation for 3 people at the designated price. It's a shame as I really liked Ghent and will certainly return but there are other hotels to choose from.

very good location. hard parking. you need some check parking space. very kind of you.

Square pillows, now so comfortable

right across the st from the castle tram in front of castle essy to use room was barnd new so it was siper clean and stylish very friendly and helpful dtaff

Nice Hotel very central but they had work being done that was a bit disruptive and builders not very tidy.

Excellent location, very clean, modern bathroom, great service from the female receptionist. Very noisy street outside room 55 but we are not light sleepers so that didn’t bother us but worth asking if you are not able to sleep with noise.

My husband and I stayed 2 nighths at the hotel, our room was clean, spacious, little view to channel, we will stay again. We will recommend this hotel.