ヘレニア ヨッティング ホテル(Hellenia Yachting Hotel & Spa)

Soggiornata in questa struttura per due giorni! Tutto perfetto! Dal mangiare , alle camere spaziose (superior) al servizio in spiaggia! Ottima anche la pizza ( con forno elettrico) servita sul terrazzo con vista mare.. Tengo a precisare che sono rimasta sorpresa dalla gentilezza e disponibilità di tutto il personale, nessuno escluso, cosa non scontata.

Very fancy reception area not matched by the rooms. Paper cups for tea no coffee or milk provided. The worst pillows ever lumpy and hard. The shower and hand basin didn’t drain so there was a swimming pool in the base. They didn’t fix it after we told them the day before. Ok breakfast.

Our experience at the Hellenia was shocking. We were told that the A/C was not available yet, and were advised to open the window and slider, which had no screens. The problem…there are feral cats living on the building. The cats entered the room at will. We were forced to crack the slider and window and secure with a chair or water bottle wedged in the opening. Unfortunately, the cats perched themselves on the window sill and balcony, pushing on the glass to try to get entry. We had to close the curtains, which blocked the little airflow through the cracked door. I brought my concern up to the hotel staff at the front desk, when I requested a fan. All three associates looked at me, emotionless, when I mentioned the cat problem. And the “bonus” was early morning roof construction on our final day. An additional observation….although the climate control was off in the rooms, the lobby and common spaces were air conditioned. Thank you Globus for selecting this GEM!

Beautiful place located on the water. Rooms are nice size, love the balcony views,but had a few disappoin**ents during our stay. The AC in many hotels in Sicily do not operate until May bc of the cool weather- but the April days we were there were hot and our balcony was not facing the breeze at all. Stray cats are on the property and visit the rooms w/ windows and doors open. Cats got into our belongings and our allergies are acting up from their visit to our room at night 😫.

TROVARE UN HOTEL APERTO È STATO DAVVERO DIFFICILE MA GRAZIE A SALVO ABBIAMO SCOPERTO L'HELLENIA, LA SUA CORTESIA CI HA PERMESSO DI TRASCORRERE UNA NOTTE DI RELAX IN UNA STRUTTURA UN PÒ DATATA MA MANTENUTA MOLTO BENE.

Great interior, very nice restaurant staff (a LOT of them- we were impressed) and our room was nice and big as well. Easy to walk to the beach or to town. Downside: close to the tourist area and weekend party noises were extremely loud Friday night.

Hotel was spotless, lovely room, except that I was charged an extra £400 for a balcony room that overlooked empty flats next door. Very disappointed with the food when Italian cuisine is famous the world over, so boring and so bland, no imagination used whatsoever. And being a vegetarian my meals were worse than the meat eaters, they didn’t have a clue. Omelettes offered everyday, once with ham in 🥴 I asked for a pizza and was told they don’t have a pizza oven, nor do I but it cooks very well in a normal oven ! Veg pasta had no taste whatsoever, no garlic, no basil, no oregano etc so I bought some chilli flakes and added some taste myself. Breakfasts were fine, but I dreaded the dinner times.

This hotel has everything you need, but nothing was spectacular. The entire hotel needs a deep clean, the room was dirty and hardly any furniture in it. The breakfast was very mediocre. The location on the beach is nice, but the pool looked too dirty to swim in. I’m assuming the hotel used to be a 4 star, but now I wouldn’t call it that.

Excellent and very charming hotel. Tonino was very helpful and accommodating. Very friendly staff and excellent customer service. Would definitely recommend this place.