Personale poco chiaro. Ci hanno addebitato il costo totale del servizio nonostante abbiamo cancellato la prenotazione. Prima di proseguire con la cancellazione abbiamo ovviamente e giustamente contattato il personale della struttura per eventuali info a riguardo, il quale, ci ha assicurato di proseguire tranquillamente e che avrebbero cancellato loro stessi la prenotazione dal portale senza addebitarci nulla. Così non è stato! Due giorni dopo il pagamento risultava in automatico nonostante non fosse stato consumato nessun servizio da parte nostra. Abbiamo contattato più e più volte la piattaforma Booking la quale ci ha informato che per avere un rimborso bisogna che L’Hotel in questione mandi loro un’approvazione, la quale non è mai arrivata. Guadagnare facile? Ci sono riusciti. Sicuramente avranno perso dei clienti e si saranno assicurati una non buona pubblicità:)
旅先の様々な魅力を発見したいお客様に、ホテル プラッゾ エセドラは最適です。ホテル プラッゾ エセドラは、ナポリの現地の雰囲気を感じたいお客様にお勧めの施設です。ナポリ・メルジェッリーナ駅から4km、カポディキーノ国際空港から15kmと、交通便利な場所にあります。最寄の主要公共交通機関はモストラ駅で、当施設から300mです。スタディオ・ディエゴ・アルマンド・マラドーナやVia Caracciolo e Lungomare di Napoli、プレビシート広場など、周辺で多くの観光名所をお楽しみいただけます。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。ナポリの当施設には、駐車場が併設されており、非常に便利です。
慌しい一日の終わりには、ラ トリペルゴーラでおくつろぎください。ラ トリペルゴーラは、ポッツオーリの現地の雰囲気を感じたいお客様にお勧めの施設です。交通については、カポディキーノ国際空港から約23kmとなっております。最寄の空港はカポディキーノ国際空港、当施設から約23kmで、空港ご利用のお客様にお勧めです。Terme Stufe di NeroneやCasina Vanvitelliana、Lungomare Sandro Pertiniなど、周辺で多くの観光名所をお楽しみいただけます。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。ポッツオーリの当施設には、併設の駐車場があります。
ゲゲスト2022.04.20
Having spent a week in Naples a few years ago, I wanted a base to stay for 11 nights while I toured around Campania in a rental car. As such I did a lot of research to ensure I found the right hotel. I wasn't disappointed. The location is convenient, being a five minute drive to the main roads that will get you round Campania. Also, a five minute walk to Arco Felice station getting you to the centre of Naples easily. The neighbourhood is more local, rather than touristy, which I liked. Free parking at the rear of the hotel, and a gas station just 100 metres away that had the cheapest fuel I saw. The staff were all friendly and helpful, and Gennaro, the owner I assume, was exceptionally accommodating. Nothing was too much trouble, and his English was way way better than my Italian. My room (111) was excellent, with a view over the bay. The bathroom was rather small, but was not a problem. People larger than me may struggle with the shower though. The real bonus for me was that the room had Sky Sports so that I could watch the mighty Spurs conquer all ..... well, they did while I was there!! Breakfast was excellent, plenty of choice, and even a machine to squeeze oranges. I think they do dinner, but I wasn't too sure as I never saw anyone in the restaurant while I was there. Plenty of eateries within walking distance anyway. All in all, an excellent hotel representing good value for money, and I really hope I get back there at some time.
旅先の様々な魅力を発見したいお客様に、サンライズ ラグジュアリーは最適です。サンライズ ラグジュアリーは、ビジネスでもレジャーでも、ナポリでの快適な滞在をご提供いたします。当施設はナポリ中央駅から3km、カポディキーノ国際空港から8kmと、立地に優れています。最寄の主要公共交通機関はトレド駅で、当施設から900mです。付近にはVia Caracciolo e Lungomare di Napoliやサンテルモ城、Cammarota Spritzがあり、観光に大変便利です。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。ナポリの当施設のお客様は、駐車場をご利用いただけます。ナポリのホテルの中でも、サンライズ ラグジュアリーはそのすばらしい設備で高評価をいただいております。
CChristuti2023.08.05
What a wonderful experience!!! The room was just perfect. Extremely spacious room and the tub/jacuzzi was an excellent addition. Bathroom was a comfortable size. Kitchenette was also a wonderful surprise (I don’t remember reading about it when I booked). Mini fridge was perfect to keep water bottle and beverages cold. Very cleaned and beautifully presented. The view from the room was just great and the location couldn’t be more perfect. Walking distance from the port (great as I had planned on visiting Capri and Ischia) and many other sightseeing musts. Also many places to eat and stores around the block. The host was also extremely helpful, charming and attentive. She allowed us to keep our bags in the lobby and do check-in early as we were ready visit and sightsee many places as soon as we got there around noon. She was also of great help after we checked-out, as I accidentally left the car keys in the lobby, I was able to recover them. All in all we had a great experience and time and will definitely stay again. Highly recommended.