マクドナルド クラザーランド ハウス アンド スパ(Macdonald Crutherland House)

Overnight stay for a nearby night out Room perfect with good facilities - good breakfast next morning Would use this hotel again

Check in was quick but first room was so far away we couldn’t connect to Wi-Fi or get a decent signal. Got moved to a different room and it had no robes ,slipper,it towels, had to phone and get them delivered. Also tv remote didn’t work. Dinner was ok but service very slow. Breakfast was good with plenty of choice. 44754f06-6af5-4b60-8afb-014806c8de30

Booked a last minute break for over the Christmas period. Loved every minute of my stay. Staff were lovely, welcoming and friendly and found time for short chats with this solo traveller. Breakfast was excellent with plenty of choice and prompt in addressing any specific dietary requirements. Well done team. Bar menu was limited but food freshly made. The gym, pool, sauna etc were open to guests on Christmas Day, this is not the norm at other hotels I’ve stayed at over Christmas. Very enjoyable and relaxing stay.

Felt a little dated. Double room was two single beds pushed together so keep splitting during the night making it hard to stay comfortable/asleep. Wifi was weak in my room and disconnected frequently. Sink was slow to drain. Overall, perfectly fine for staying for work in the area and the facilities of the hotel are of a high standard, but the rooms aren't as comfortable as a more modern hotel

It was quite noisy during the night, i could hear doors shutting loudly. I left wet towels in the bathroom as there was a puddle os water on the floor after i had a shower. There were clean towels left in the room when i got back in the evening but the wet towels were all still in the bathroom. Apart from this 1 complaint the rooms were pleasant

Nice people, nice place, good sleep and breakfast good. However, the decor in our room was very tired, peeling wall paper and generally dated style. Room lighting very poor - not enough and sometimes not working , limited amount of plugs for charging devices for a family room. TV very small, intermittently would not switch on and limited entertainment available. Generally, hotel needs an upgrade. The interior feels neglected. Nice to have the Gym pool and spa on offer, but equally needing to update.

Disappointing. Room was tired and there were bits of cleaning that could have been better. On checking in we’re told that the pool was out of action after the boiler had broken down, appreciate this was out of their control but wasn’t ideal when we chose the hotel as it had a pool and we had 2 kids with swimming stuff in hand ready to go a swim. Feel we could have been informed prior to arrival, I got at least 2 emails from them in the days prior to our stay. Since our stay we sent 2 emails direct to the hotel to highlight these concerns but have had no reply. On a positive, breakfast and staff at breakfast were good.

stayed here for a Business trip and was not made to feel welcome. when it came to having food no one could accommodate me for Gluten free

Very disappointed. Room was old and tired. Wallpaper was coming off ceiling and wall. Electrical outlet didn’t work. Shower was old and had black mold.