ヒルトン ガーデン イン ハートフォード サウス / グラストンベリー(Hilton Garden Inn Hartford South/Glastonbury)

This was exactly! What I needed! The establishment was decorated beautifully for the Holidays when I walked in! Staff Josie whom I had spoken to on the phone to confirm,was very pleasant and helpful. My room was clean, and spacious. Bed was Sooo comfortable. I utilized the amenities, pool ,(heated) and sauna, and gym, and topped it off with breakfast in the AM! As you can see,,I was very satisfied! Thanks for asking!🌹

環境還不錯

Great for a short stay. Was locked out of the automatic doors to the lobby when we arrived, staff and guests did not notice for 15-20mins of knocking and waving. Rooms were clean, nice and simple stay. Fridge in the room was set to Freeze without us realizing.

Wasn’t able to go and wasn’t able to cancel booking with refund. Even though I had insurance.

Our bathroom door opened into the hall in front of the closet door. She was hanging up a jacket and I opened the door and it hit her in the spine and she has been cring about a broken back ever since. She has to take massive amounts of pain medicine daily now.

It took an hour to have the room ready, when I had arrived at 5pm. I stayed for two nights and had to get 4 different room cards because they stopped working after a single use. The door didn’t have a proper seal around it / ill fitted, and could hear every single noise loudly through it. The toilet sounded like a jet engine when flushed.

Main complaint: The bathroom floor was sticky in several places, indicating that when it was last mopped, it was not adequately rinsed. I had planned on showering but decided against it.

Beautiful lobby. Great staff. Rooms in desperate need of update. Key wouldn’t work and staff had to come open the door.

It was clean and the staff was very friendly and helpful. However the bed was as hard as rock and the most uncomfortable bed I’ve ever slept on. The shower leaked all over the bathroom floor so when you stepped out you were in a puddle of water.