I loved everything there, rooms are clean, comfortable beds, friendly and helpful staff, free and clean pool, gym and breakfast. Parking $5. Good wifi. Quiet environment. Beautiful interior. Breakfast was too early for me personally, but that's not a problem. Breakfast is until 9AM.
I was hesitant to stay at this property given a lot of the bad reviews on the property and the customer service at the front desk. However, we ultimately decided to stay at this property because the it offered two rooms and kitchen and we wanted to stay in Glendale. My experience with each and every employee was pleasant and the property was in fine condition. I consider myself on the pickier side of things. The location was excellent, the room was clean and in great shape and the employees were friendly and helpful. The AC worked well which was needed given that the temperature was 113 and the pool was nice to go into at night. The property is well maintained. I've only stayed at a few Residence Inn and this was by far my favorite.
Our baseball travel team provided this as an option for our June 2024 tournament and glad they did! We are delighted with the space, free on site laundry, in room fridge/light cooling options, etc. Staff has been super helpful and Jason C. in particular was able to really help us secure a perfect room for this experience. Thanks, Jason!
I enjoy staying here. The service is impeccable & the rooms are very spacious and comfortable. There's a variety of dining & entertainment options within walking distance. The conference staff are also very attentive. They offer a spa, restaurant, and grab & go.
The Hampton Inn & Suites in Glendale was excellent. The staff was great, our service person was phenomenal, the room was clean and always well kept. The location was perfect, stores, restaurants and anything you need is available. The only negative was the breakfast, their excuse for scrambled eggs and what they called an omelet were very pathetic. McDonald's would have been a much better alternative. One morning the oatmeal was such that I could have used it for paper mache it was so thick. The only good things were the waffles, excellent, yogurt, cereals were good. The Hotel is excellent, don't plan on a decent breakfast
The Hotel Serene Glendale Peoria, Surestay Collection by Best Western
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4.5/5
とても良い
We stayed there for the night of The Rolling Stones concert on 5/7/24. We payed an incredibly high rate, as all the hotels near the stadium jacked up their prices due to the concert. We chose the hotel as it’s walking distance to the stadium, but weren’t really sure that we would enjoy our stay considering some reviews of the hotel and the fact that they jacked up their prices. Surprise, surprise! We had a very enjoyable night at the Tru by Hilton. Our room was very nice, clean and comfortable. The hotel staff were professional and friendly. Most of all, the hotel was very quiet despite being completely full. We would definitely consider staying there again, just not at that price.
BBictheMagnificentThis is a nice and new property located in a developing entertainment district. Plenty of dining and entertainment options in the area. The property was easy enough to navigate to. The front desk staff were attentive and helpful. Our door handle fixture was not installed properly, which resulted in us briefly not being able to access the room. Once inside, we discovered another problem with the door and notified the front desk attendant. The next day we received a phone call from the asst. manager regarding the door problem. We were very pleased with the attention that hotel staff gave to the matter. The room was clean; we did not have breakfast at the property. Would stay here again.