I booked on Booking.con for 11 nights. My son and I were traveling together. I have been to Glyfada many times and from the outside and lobby Congo Palace looked great. The room we were given had dirty smelly carpet, the coils in the mattress were felt as you laid down. I went down to ask for another room and was told I needed to upgrade…which I did. The renovated room was nice but the shower had no curtain and water went everywhere. They were doing construction and the noise was awful. The noise from the road was ridiculous, felt like I was sleeping in the road. To make matters worse, my son was sick and we left 5 days early. They refused to speak with me about a refund. They did not return emails to Booking or me. I have emailed 3 times with no response. Staff was nice to my face but I would never recommend this hotel to anyone.
自動翻訳