Few days before visiting the thermal spa, i booked a couple’s offer for valentine’s day. The reception on the phone call confirmed my reservation for 100eur. On their official webpage the offer includes among other things also a Towel, Body scrub and a piece of cake for both. At the arrival at the reception we got only sheets, no towels. Also, the price at the reception desk was charged by 10euros higher than the price i was informed on the phone call. Later, in the sauna there was no body scrub. I went to get it at the reception. After the sauna, we went for sparkling wine in the resraurant which was included in the offer with the cake. We only got the sparkling wine, about the cake we had to actually ask for. When we were leaving by the reception, the staff didn’t say goodbye, i had to say it first, to avoid an awkward moment of farewell.
自動翻訳