This was our first stay at a Ritz Carlton and the staff and service was exceptional! We booked an ocean view room and it was definitely worth it and good to be close to the beach (some rooms are on other side of resort and a bit of a trek). The beach is great (go out early and reserve good chairs). Restaurants were adequate. Interior of hotel and rooms were redone sometime fairly recent and decor was great.
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Joseph
2023年11月30日
I have stayed at the Ritz Carlton twice and it is nothing but an extraordinary experience. I have already booked my trip back to the Caymans in 2024 and plan on staying once again at the Ritz.
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Sarah
2023年11月29日
They were so welcoming and the staff went above and beyond to make us feel comfortable. We are already planning on coming back next year!
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Kerri
2023年11月16日
This is our second visit to this Ritz and I would not go back. Service was really not up to par! Especially outside near pool and ocean. Very understaffed. The staff did not clean up as the day went on so there was a pile of trash on our table and surrounding tables. The service at the pool bar was excellent as well as Seven for brunch. Our room had a giant stain on the carpet. Room 329. I just remembered it being an exceptional guest experience on our prior visit, and this was not.
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Maggie Wu
2023年10月15日
Amazing stay. Staff were super nice, and the resort had beautiful lounge/restaurant interiors and exteriors. Saint June and room service had amazing food. The service was exceptional, definitely worth the luxury price tag. Will definitely come back or look into staying at other ritz carlton resorts.
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Miriam
2023年10月8日
We stayed here last week on our short trip to Grand Cayman. Lovely property, staff is amazing, they really do go above and beyond to make your stay pleasurable. Highly recommended, would definitely return.
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Orlen
2023年9月24日
It was excessively expensive including the exchange rate where it was 1.2 usd to 1 kyd everywhere around the island except at the Ritz where it was 1.25:1. We ate at different restaurants and hotels around the island only here was this exchange rate.
I will rethink next time staying at the Ritz Carlton.
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Michael
2024年1月26日
Quiet and well maintained property with a very friendly staff.
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theodore
2023年9月4日
Everything about this resort is outstanding. The level of service and friendliness that f the ENTIRE staff is unmatched.