ロセイ ガーデン ホテル(Rothay Garden Hotel & Riverside Spa)

Booked a week before arriving- was called 5 times the day of booking to put a pre order and payment through for dinner on New Year’s Day. Was not made clear on third party website or owned website that this was the case. Food was good although some dishes were underwhelming. Service was good. Spa was ok- heated beds and aromatherapy room did not seem to be fully functioning. We feel it would benefit from better lighting in hot tub and more care. Hotel room had a leak in the night in two places. We understand that this is an old building and is part of a problem with this. Previous guests takeaway boxes were left out on balcony decking. Stay was ok but would not return as looks to be better offering in area.

We visit the lakes roughly once a month and this is becoming one of our winter favourites. Rooms are warm and cosy, staff are friendly and efficient, the hotel is well positioned for countless walks but just a short walk from Grasmere centre. The sauna and spa area are a lovely way to finish off from a day in the hills. Less pretentious (and expensive) than some of the hotels in the area, it’s still really comfortable

Beautiful hotel with small but relaxing spa facilities. Staff were incredible throughout.

What a lovely place , Staff are very professional and friendly as well as very accommodating when we need a work area to work from home . Will be back for sure !

We had such an amazing stay I can’t reccomend this place more. The spa was so lovely and calming and the local town was just a walk away. We had breakfast which was the best ever and also ate in the restraunt in the evening and had steak, incredible! It was our honeymoon and they made us feel so special. Five star!

Fabulous hotel, friendly staff, amazing food - and an upgraded room as well! This was our second visit and it lived up to our memories of the previous visit.

The hotel is very clean & comfortable, in a great location with convenient parking

Very nice hotel at the edge of Grasmere village with lovely gardens. Has a spa but we didn’t use it. Disappointing that you have to pay an extra £10 per night parking. We didn’t eat evening meal in the hotel but breakfast was good.

The hotel is lovely. The staff are very pleasant What is not so great is the service. Portion control is the name of the game. When you pay a premium price for the accommodation you expect the service to match…this was not the case