This hotel should not be 4 star. Unmanned desk of an evening, no bar area and living in the 80’s. I know reviews are subjective but it is my opinion having stated at an amazing 3,star hotel recently. Rooms were ok but even though they look recently renovated they were not welcoming. We came back early from dinner on our first day, 8pm only to find no bar available and no English channels apart from CNN! Breakfast was pretty good, efficient. They have a nice balcony area to sit but we were told off for feeding some small birds. We left a coffee cup from our first breakfast on the sideboard which was never taken away and room not cleaned properly just the duvet folded on day 2. All the little things add up to a very very average stay.
There is some construction work in the area so if you are walking from Graz Hbf it is a bit roundabout to get there but it is close by at about 5 minutes. Comfortable yes and totally adequate but if I could have given a rating of 3.5 I would have. Just not really a place I liked but equally cannot be too critical as that would be unfair.
The newly build Radisson Hotel Graz is located near the main train station and the old town of Graz. The hotel offers 232 comfortable rooms with a clean design, a restaurant and bar in the covered inner courtyard, a fitness area with a view of Europaplatz and 150 square meters of space for meetings and events. The hotel is aimed at leisure and business travelers who want to explore Austria second largest city and its sights. Graz is an innovation and high tech hub with numerous companies and a popular tourist destination with a historic center that is a UNESCO World Heritage Site.
2024.08.27
The hotel is brand new, opened in June this year. Our room was small but very nicely designed. It smelt good as we entered. With its wooden floors and furniture, it had a strong Scandinavian feel to it. Everything is new, sleek and modern. We slept very well and, given its location on a busy street and across from the railway station, remarkably quiet. The whole hotel is an oasis of calm. The breakfast buffet was outstanding. Unfortunately though, our experience at this otherwise excellent hotel was affected by our first few minutes there. We didn’t receive the best welcome: the receptionist was fully focused on someone behind us making a phone call rather than on what we were saying. She did not take any notice of us at all. We were already a little annoyed that the room we had booked the night before was, when we checked the room facilities online, cheaper on the day we checked in. When I asked her whether I could pay immediately rather than in the morning, as we wanted to get away early, she said yes, but it would “take a while”. It wasn’t until later that I realised I had no evidence that I’d paid, so had to ask her for a receipt. She didn’t give us any information about breakfast times, WiFi codes etc but I found that information on the tv screen in our room. Not too professional. Her colleagues on reception when we checked out were super professional and friendly though. First impressions count and if our first impressions had been better, I would have been more than happy to give this hotel the highest rating. We would still happily return though.
Plus points - the location is good and the rooms are a decent size with decent facilities Minus points - the staff friendliness was a bit hit and miss - some where great, some not so helpful. The room service was a bit patchy - one day no towels, another day tea and coffee not replenished. The parking was also not ideal - I booked this hotel because it had hotel parking. I arrived around 10pm and was told the car park was full and I'd have to find somewhere to park myself either on the road outside or search the internet for a car park close by! Not really what I wanted to hear having travelled for around 12 hours - fortunately there was one remaining space fairly close which was a relief. We were lucky for the remainder of our stay that we managed to get a space in the undeground car park. If you do get a space the car park is really good - well lit, modern and easy to park with good room for each parking space. Overall our stay was ok.
ホテルは街を短期間で訪れるのにとても快適です。部屋は清潔で、ベッドはとても快適で、羽毛布団はとても素敵です。部屋のカーペットはより基本的な感じを与えますが、部屋には短い旅行に必要なものがあります。部屋は静かです。フリルはありませんが、必要なものがあります。朝食は素晴らしいです。スタッフは丁寧です。公共交通機関に適した場所:電車、バス、トラム。中心部のHauptplatz der Stadt Grazまで徒歩20分です。
2022年に改装されたイビス スタイルズ グラーツ メッセは、グラーツにある非常にお勧めの施設です。当施設はグラーツ中央駅から2km、グラーツ空港から12kmと、立地に優れています。付近のエリアには、Graz National TheatreやRaiffeisen Sportpark Graz、ハウプト広場などの多くの観光名所があり、充実した時間をお過ごしいただけます。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。グラーツの当施設には、駐車場が併設されています。
2023.05.10
Stayed here for one night in April 2023 and thought it was fine. There is still reconstruction work going on on floor 1 but we didn't hear it. Did I hear it on the weekend? No. The junior suite was absolutely fine with a little balcony and a table outside. I am surprised this hotel doesn't have better reviews on here. POSITIVES: The room was very nice, bed was comfy and staff were helpful and friendly. The breakfast was excellent too. It is about 5 minutes to walk to the number 6 tram at the Friedhof St. Peter (Cemetery) stop from Moserhofgasse - this gets you into the city very quickly. NEGATIVES: There are only 5 very minor negatives about the stay here, which is the reason it only gets 4 out of 5. 1. Parking charges - you are nowhere near the middle of Graz but they would like you to park in their garage at a cost. Alternatively they offer you green zone parking on the street outside which is free, but only at the weekend. Why on earth they cannot come to some deal with the the BILLA supermarket next door is beyond me, as BILLA car parks are never full up. 2. The pillows were stupidly squashy and there were no spares/extra pillows in the room. 3. We were not offered a Wifi password when we arrived and used BILLA free wifi next door instead. 4. No spoons in the room. Granted they have a very nice Nespresso coffee machine and capsules but no spoons or stirrers for the coffee. The advert stated the room had a fridge - it didn't. 5. The HOTEL TV is a nuisance as the remote didn't work, neither did the HDMI socket. Why hotels switch off HDMI sockets on TVs is ridiculous - this is 2023 and we can bring our own devices, watch what we want on them and be able to plug them into the TV in the hotel. They need to fix this and regularly check their remote controls. If you are stuck for something to do on a Sunday, the Grazer Trödlermarkt (Fleamarket) is within walking distance of this hotel and although you probably won't buy anything, it is a real trip down memory lane looking at all the old junk that they have for sale there.
TtztztztztzAmazing experience. This is how hotels should be run. Every staff we encountered was kind and professional. Breakfast was a treat. The art throughout the hotel is extraordinary and adds a taste of whimsy. So well located, with numerous restaurants nearby. However, the hotel menu is varied and well priced. We will be back.
Pleasent surprise! We stayed there for two nights and everything was taken care of. We mentioned that we have 2 toddlers and the rooms were well prepared for it. The whole room was spotless and clean as well as the bathroom. Our beds were clean and it felt so good to sleep in it. Breakfast was excellent and we had everything we wished for. The personnel is very friendly and accommodating. If we ever visit Graz again, this is the place we want to stay in. We can only recommend it. Best regards!
Friendly and polite staff, perfect breakfast! Parking availability , either the hotel's or across the street on public parking. Reasonable distance from city center aproximataly 15min walk. Clean and huge room, comfy and large bed! Need to say more?
ゲゲストEverything was as we desired. The hotel parking is nicely situated in front of the hotel and in between buildings. A very professional lady at the reception gave us a very warm welcome and explained in details everything we needed to know about our stay, room and the hotel. The bar serves excellent local Puntigamer beer which was recommended by a very professional lady at the bar. The entrance, lobby, reception desk, bar, shop and restaurant are very nicely designed and arranged. The room and bathroom are very tidy and perfectly clean. The beds are very comfortable, the linen is good quality and the towels are soft. Slept like a baby. :) The breakfast is so perfect that you have to experience it yourself. The girl at the reception at check-out professionally explained all details regarding our hotel bill prior to payment. Thank you Jufa Hotel Graz.