Plus points - the location is good and the rooms are a decent size with decent facilities Minus points - the staff friendliness was a bit hit and miss - some where great, some not so helpful. The room service was a bit patchy - one day no towels, another day tea and coffee not replenished. The parking was also not ideal - I booked this hotel because it had hotel parking. I arrived around 10pm and was told the car park was full and I'd have to find somewhere to park myself either on the road outside or search the internet for a car park close by! Not really what I wanted to hear having travelled for around 12 hours - fortunately there was one remaining space fairly close which was a relief. We were lucky for the remainder of our stay that we managed to get a space in the undeground car park. If you do get a space the car park is really good - well lit, modern and easy to park with good room for each parking space. Overall our stay was ok.
Located in Graz (Puntigam), sHome Self-Check-in Hotel Graz is within a 5-minute drive of Graz Central Cemetery and MURPARK Shopping Center. This hotel is 2.3 mi (3.7 km) from UPC-Arena and 2.6 mi (4.1 km) from Shoppingcity Seiersberg.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, complimentary newspapers in the lobby, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 43 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
I got a cold due to no heating in the room. (middle of January). Next day I complained and got assurance that they will fix it by the evening. They did nothing. No replacement room was offered, even though hotel is half empty. No extra blanket in the room. I could not ask for one, because reception does not work after 8PM. It was horrible, not more than 10 degrees Celsisus. Apart from that: No maids? Nobody even collected the dirty towels or made up my bed. All I have got for breakfast was a small butter and jelly. The second day, they even forgot to bake/buy any bread for breakfast until it was too late for me as I had meetings in the morning. So, cold and hungry... Do not go there