This is how you want your hotel experience to be. From the doorman, to the front desk and restaurant staff, house and grounds keepers, these are well-trained, courteous, and just plain friendly people. They are like your gracious family away from home. My special kudo's go out to the General Manager, Mr. Rabih Rzeidan, who took it as his mission to find my missing luggage! The un-named airline (RAM) provided NO assistance over 2 days, whereas Rabih via his channels found my luggage and arranged transportation so I could reunite with it prior to international travel the next day. He didn't have to do this for me, but happily and graciously did. The entire Mamba Point Hotel family display the same welcoming spirit. it's a great place to stay for business too, but make it your pleasure as well and stay there for leisure!
I was in and out of this hotel from March to May 2021, whilst travelling for work. The rooms differ in layout, but are generally comfortable and kept very clean. Most of the staff are polite, helpful and kind - sadly there’s one or two exceptions, which lowered my rating. Overall, I had a comfortable stay and would recommend the hotel if the location is convenient for you!