We stayed in Room 127 this morning after arriving at 0230 hrs. At check in, the gentleman pronounced my name incorrectly and proceeded to tell me he was close enough when I corrected him. I expected proper DEI etiquette when working with customers with unique names. Then when we entered the room, there was a dead bug on the floor, a used plastic knife at the desk, hair all over the bathroom floor and on the pillows, black smudges on the pillows, both beds had dirty /stains on the covers, the sheet on the bed closest to the door had rips and tears in the sheet. This was a filthy room and we could not call the front desk because the phone was not working. I told Nadine this morning all my concerns and dissatisfaction.
自動翻訳