グリーンビル ゴイヤー・ショッピング・センター周辺のおすすめホテル・宿

このホテルには喫煙室がありますが、私がいた禁煙室はとてもきれいで、煙の臭いは一度もありませんでした。スタッフはとても親切で、静かな日でした。ベッドは清潔で快適でした。この地域を通過すれば、私は再びそこにとどまります。ジムヘンソン博物館をぜひ訪れてください。

部屋はきれいだったし、スタッフはとても素敵で親切でした。私たちは犬と一緒に旅行し、犬が$ 7.00の追加の毎日の料金で許可されたことを喜んでいました。私たちは部屋に含まれている朝食とコーヒーメーカーを楽しんだ。ベッドも快適でエアコンも静かでよく効いていました。10月上旬のグリーンビルで熱かったので特にエアコンの効きがよかった!他の部分の部屋のいくつかを改装しているように見えましたが、私たちは騒音を感じませんでした。

私の最初の滞在は平均を下回っていましたが、数週間後に再びここに滞在しました。フロントデスクのスタッフは大丈夫でした。しかし、部屋はそれほど良くありませんでした。ワードローブの上部に組み込まれたランプを消すことができなかったので、壁から引き離してプラグを抜かなければなりませんでした。テレビには利用可能なチャンネルがありませんでした。リセットしてチャンネル検索をしなければなりませんでした。これまでのところ、最初の世界の問題だけです。翌朝、石鹸やボディウォッシュはなく、シャンプーだけであることがわかりました。さらに、浴槽からシャワーへの水の流れを変えることができず、プルバルブが詰まっていました。楽しい時間でした。最後に、バルブを部分的に開いて、ゆっくり洗って洗うことができました。朝食にはコーヒー、卵、オートミール、レーズンブランが不足していましたが、彼らは健康的で栄養価の高いフルートループを在庫に持っていました。ホテルの改修に取り組んでいる建設スタッフ(改修中だと言及しましたか?)が招待されて朝食エリアを掃除したことがわかりました。ようやく教訓をくみ取ったと思います。

Unfortunately came to Greenville for a Funeral. (Already a sad situation) Booked directly thru Tru By Hilton Website. Got to Check in Desk and there's 3 other guests standing around on their phones. I get to the desk and Lo & Behold.... There are NO More Rooms available. All of us standing there in the same predicament. And not because of some issue... but simply because they OVERBOOKED the HOTEL. By a LOT! The clerk was nice about it, HOWEVER, since last minute... I had to figure something out...called around like everyone else, and had to book a MORE EXPENSIVE motel much FURTHER away. In the midst of everything taking so long to get resolved, I missed the family dinner for the ”pre-funeral”. Because I believe in FIXING Your MISTAKES, I Tried to let the hotel resolve it properly, hence why this review is so far AFTER the fact. The clerk told me to call the Manager. After a few MONTHS of trying to get in touch with the manager, emails, voicemails, lefts Notes for her thru Staff, I finally spoke to Tequila Davis, the self-proclaimed Front Desk Manager. (Months) In which She LIED and tried to cover the entire thing up. She stated I was a NO-SHOW to the booking, a LIE. She then changed her story and said they tried to call me and email me stating that they MOVED my reservation to the Hampton Inn Greenville, another LIE. Confirmed later by the GM who said they don't have that ability. I even pulled my phone records from Verizon JUST TO PROVE Her wrong. Even had her verify which emails were sent out, showing the reservation was never moved. She offered NOTHING in response to the inconvenience as they refunded me for the 1 night stay. (SEVERAL DAYS LATER) Just glad I had the money to even book somewhere else. After me stating, so there's NOTHING you are willing to do to resolve this situation with me, she stated No, but will have the GM call me back. After MORE waiting and back and forth... WEEKS.... I decided to take this up with Hilton ”Corporate” and file a complaint. The same day, they had the General Manager, Shante Hill, contact me. She offered me ”enough points for a 1 night stay.” Mind you, this is Several MONTHS AFTER this all transpired, Several attempt to contact them, Several Calls, Several Emails & Lies & Cover Ups. So on the phone, I politely stated.... 1 Night Stay after all of this!? Tequila being rude, and lying on me....and you're offering 1 Night... which is really the FIRST night I should've had in the 1st place... I said... you could at least make it enough points for TWO Nights. She apologized for the inconvenience and stated she will have to ask Upper Corporate Management if she is able to do that. After Several MORE WEEKS of communication efforts on my part, I called back, to no avail, hoping to find out if they approved the 2nd night. I FINALLY was able to get her on the phone and she stated they will send me a 1-night certificate in the mail. SMH. So here we are.... From Sep 2023 till Jan