ハーロウズ カジノ リゾート & スパ(Harlow's Casino Resort & Spa)

Cleanliness, The lady check me in was very professional,but when I checked out. I had to hunt down the desk cleck. She saw us coming and walked away. Not professional!!

Room was alright but service ******. Not enough towels. Had to go to the front desk. No real room service. You call downstairs for food but you have to go get the food yourself from downstairs. I ordered food in their restaurant, sat for hour and food never came. Ask for a refund that never came back to my credit card. Drink station in ****** utterly filthy. Cleaned the room better than I received it and they still took my $100 deposit. Dont go there. Save your $$$

The stay was average, no microwave or refrigerator in the room made my stay inconvenient.

Staff was amazing! My two night stay can be described as follows: cold showers, dead roach on mattress under pillow, constant smell of burning cigarettes, cold showers, limited food choices, cold showers, burning cigarettes, and lastly, cold showers in December.

Very smoky smell on main floor and in restaurants. Room was ok, nothing special. Only food available at 9pm was a limited menu cafe, where you order and pay before getting food. Sandwich was flavorless. Wait staff were totally indignant, wanted $2.95 for an empty cup so that I could have water. When I asked for a to-go box, the girl just walked away without a word. Will NEVER stay here again.

We stayed at this resort as part of a road trip and booked on the day as we needed accommodation for the night so the motivation was bed-only rather than it being particularly appealing. It’s a strange location to have a resort like this but worked for us, although we wouldn’t call it a destination resort. The room was a twin room and was massive so a good size for two sharing. Bathroom was also large with plenty of space. Beds were comfy and we had a good nights sleep. The room was not overly modern but more than adequate. Dining is very disappointing. The steak restaurant is only open certain days and the other option is order before you sit, with food delivered in polystyrene boxes and self serve drinks. Overall it was fine but we wouldn’t have stayed multiple nights.

Smelled bad ! And not very clean ! Bedding smelled smoke and just not clean

Disappointed in the fact the restaurant was only open on the weekends. The day I checked out, unable to get my statement or visit the coffee shop as neither were available. Coffee shop "Perks" was closed, internet was down.

I loved my stay here. Nice room, Excellent Staff. I slept very well. I.m traveling by motorcycle and not only did they let me park in front of the property, they have a security guard for the parking lot. No worries about anything being messed with. As the saying goes, 2 thumbs up!