ザ ジェム ホテル(The Gem Hotel)

Very clean hotel with staff willing to help. Room service was more than happy to service our room whilst we stayed and even asked before moving to the next floor if we needed anything else.

Wonderfu overnight stay at this ultra clean and friendly establishment. Would recommend it to everyone. Close to food and entertainment. Brilliant!

Great position. Beautiful rooms. Modern. Clean. Anna at check in was outstanding. Gave us great recommendations for eateries.

I loved the location as it is close to Griffith Station and the tourist information hub. I really liked the service provided, they were accommodating towards storing our luggage and cold items till reception closing time (10pm) as our bus departs at 2am. I stayed in the Queen Petite room, which is rather small...there was barely enough space to walk if you have luggage. I think the bathrooms should be better designed, as closing the glass door and drain isn't enough to keep the water out. Also would be much better if there's more surface top space around the basin. I do realise from this experience that a motel would suit us better than a hotel...as we would like more utensils and a microwave.

The room was very clean but very small. Perfect for one night but more than one night would have been too small. The car park gate was also open at all times which I think defeats the purpose of secure parking.

The Premium King suite was beautifully clean and spacious. Every little detail was on point, nothing was a problem for the helpful staff. The parking out back was a blessing and secure...The bar and restaurant served delicious meals and drinks. I will definitely be returning to this outstanding hotel.

The room, the facilities and local area were very, very good. This was my first time in Griffith and was really impressed.

The premier room is so luxurious. We have stayed twice now and to watch tv from the bath whilst sipping wine is really fun and peaceful.

Nice property however one side of the bed had a lean to the outside when you were sleeping which was a bit disconcerning. Also the shower screen was not sealed on the bottom so water leaked out under it and made the bathroom floor very wet around the toilet.