ヒルトン ガーデン イン マンチェスタ ーエミレーツ オールド トラフォード(Hilton Garden Inn at Emirates Old Trafford Manchester)

First of all, I paid for family room but was given a very small room that was not cleaned properly! I literally had to beg for my room to be cleaned! And when I asked for it to be cleaned I was told our rooms where not on the list of rooms to be cleaned? And the hotel was fully booked for a swap. After speaking to a lady at the reception called Elie, who was rude while speaking to me and didn’t give me any eye contact. She wouldn’t even allow me finish a sentence! The hotel is very race biased and I won’t recommend it to any BAME They made every request hard and my sofa bed was extremely uncomfortable! Even the service we received during breakfast was very cold and uncomfortable! I am definitely not coming back to the hotel as our 3 nights stay there was a terrible experience!

This is a bit far from city centre, and not much around it. But if you have a car, this would be a great choice.

Great location and the hotel rooms are clean! Lovely breakfast and wonderful service from reception! I highly recommend!

Staying at this hotel was wonderful experience . We are family of 3 and we had to have accessible room due to my husbands recent injury. I was pretty surprised to see the size of the room! It’s super spacey , has 2 huge windows. They are half opening which is a big sense for me (in my previous reviews I always say I hate locked windows with no oxygen inside 😃). Bathroom has 2 sinks : for wheel chair user and for the full size person standing which is upper comfort . Towels , shampoos and other perks are my love from Hilton. Pills are wonderful (one more naughty requirement I have to hotels ). Another cute thing is that parking is free (have you seen free parks in this country ?😆) We didn’t get the breakfast as is it’s British and we don’t eat pork . But all the rest is super wonderful !

The stay was good. Good staff. It would've been better, if they kept at least a bottle of water in the room.

Great to have free parking and we could do the laundry for free.

Room given is not facing the stadium as advertised and expected and need to pay GBP 90 to having stadium facing.

Great for its price!!!! Spacious room with a nice view. Would recommend.

Very nice hotel for a great experience with a great view!